Jobs in Warrington, United Kingdom
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German-Speaking Remote Customer Service Advisor (12-Month FTC)
Job summary
A growing e-commerce company in the UK is searching for a German-Speaking Customer Service Agent to join their team for a 12-month fixed-term contract. This remote position requires a fluent German speaker who excels in customer communication and can manage multiple tasks efficiently. Responsibilities include handling customer inquiries, liaising with warehouses, and resolving issues, all while ensuring high customer satisfaction. This position offers a competitive salary, flexibility, and the chance to be part of a dynamic business environment.
Benefits
Qualifications
- Native or fluent German speaker with strong communication skills.
- Ability to manage multiple tasks in a fast-paced environment.
- Previous experience in customer service preferred.
Responsibilities
- Respond to customer enquiries via live chat and email.
- Liaise with 3PL warehouses for order fulfilment.
- Troubleshoot and resolve customer issues.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.