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About the Job

Take your career to new heights with Loopio!

Loopio is seeking an experienced Senior People Partner (Senior HR Business Partner) to join our growing and collaborative People team. Over the past five years, Loopio has grown from 70 to over 300 employees—and our People team has scaled right alongside the business. As a key partner across all areas of the employee lifecycle, the People team plays a crucial role in supporting our people and leaders through growth and change.

In this role, you’ll report to Loopio’s People Leader and serve as a strategic advisor to GTM leaders across the organization—from emerging people managers to the C-suite. You'll bring fresh ideas and challenge the status quo to help us continuously evolve How We Work and Thrive as Loopers.

As a Senior People Partner, you'll work closely with leaders across your client groups to support engagement, development, and retention. You’ll collaborate with teammates in People Ops and Talent Experience to deliver a consistent, inclusive, and high-impact employee experience. You’ll also contribute to company-wide People initiatives aimed at building and sustaining a world-class remote workplace where our employees thrive.

Drive Operational Growth within the GTM Team as a Senior People Partner

Role

As a senior member of the People Operations team, you will play a critical role in enabling the success of Loopio’s GTM organization through strategic partnership, coaching, and operational excellence. Your focus will be on empowering GTM leaders and teams to scale effectively and perform at their best by:

• Strategic Partnership Across the Employee Lifecycle: Act as a trusted advisor to GTM managers (from first time managers to seasoned leaders), providing proactive guidance through key employee milestones—including onboarding, performance management, compensation planning, employee relations, leave management, promotions, and offboarding—to ensure alignment with business goals and employee engagement.
• Accelerating Talent Acquisition and Development: Collaborate with the Talent Experience team to attract top talent for GTM roles. Support internal mobility and succession planning while equipping GTM leaders with the tools and coaching needed to have impactful performance and development conversations.
• Enhancing People Operations to Drive GTM Outcomes: Partner with the People Operations team to continuously improve programs and processes that support GTM effectiveness—such as performance enablement, compensation strategy, engagement surveys, and total rewards—ensuring these are tailored to the needs of a fast-paced, revenue-driving team.
• Ensuring Global Compliance and Scalable Policies: Interpret and apply employment legislation across multiple jurisdictions (Ontario, BC, UK, India), while developing policies that support both compliance and scalable growth within GTM functions.
• Navigating Complex Employee Relations: Lead and support complex employee relations matters within the GTM team, including investigations, to foster a respectful, high-performing work environment.
• Supporting GTM Organizational Design: Guide GTM leadership through organizational development, team structuring, and change management initiatives that align with strategic growth plans and revenue goals.
• Championing DEIB Within GTM: Embed Loopio’s DEIB principles into all People initiatives by partnering with GTM leaders to build inclusive teams, contributing to our DEIB Strategy.
• Elevating Team Engagement and Performance: Work hand-in-hand with GTM leadership to assess team health, identify performance gaps, and implement initiatives that boost productivity, engagement, and revenue impact.
• Understanding and Aligning to GTM Strategy: Deeply immerse yourself in Loopio’s business by attending department kickoffs to better understand our product, and staying closely aligned with GTM strategies, revenue targets, and market positioning.
• Mentoring the People Team: Share your HR expertise and provide mentorship to fellow People team members, helping to build a high-performing, strategic People function.

• You’ve worked closely with GTM teams before and understand the rhythms of SaaS sales. Partnering with revenue leaders to drive performance, engagement, and growth feels second nature.
• You’re a natural collaborator who understands that meaningful success is achieved through strong teamwork—especially when supporting a diverse group of 150+ employees.
• Demonstrated ability to think strategically while also executing effectively on day-to-day tactical and operational initiatives.
• You’re passionate about coaching and mentoring individuals at all levels, with a particular strength in supporting first-time people managers.
• Skilled at building trust and maintaining strong, productive relationships across all levels of an organization, from individual contributors to senior leadership.
• Bring 5+ years of experience in People Operations/Human Resources, ideally as a People Partner or HR Business Partner in complex, high-growth environments.
• A Bachelor's or Master’s degree in a relevant field is a plus, though not required; HR certifications such as CHRP are considered assets.
• Strong understanding of HR compliance and best practices, including employment law, standards, and workplace health and safety. We operate in Canada, USA, UK and India.
• Quick to adopt and navigate HR tech tools—experience with platforms such as BambooHR (HRIS), Lattice, Pave, Ashby and G-Suite is a plus.

• We are currently only looking for candidates who reside in the Greater Toronto Area and can access our co-working space in Downtown Toronto.
• Loopio is a remote-first workplace because we recognize the advantages of working flexibly. We are HQ’d in Canada, with established hub regions around the world where we hire from.
• Our employees (or Loopers, as we call ourselves!) live and work in Canada (British Columbia and Ontario), London, and India (specifically in Gujarat, Maharashtra, and Bengaluru).
• The majority of our team is based in ON and BC, which means these employees live and work remotely within a 300km radius of Toronto (within Ontario) and Vancouver (Within BC).
• We offer flexible co-working locations available to Loopers in ON and BC. Those based in ON have the option of working out of our convenient co-working space located in the heart of Downtown Toronto and a 12-minute walk from Union Station. BC Loopers have the option to work centrally in Vancouver. It is whatever works best for you!
• You’ll collaborate with your teams virtually across the UK, India, and North America (we’re just a Zoom call and Slack message away!) with core sync hours and focus time for headsdown work during the workday
• We encourage asynchronous collaboration to effectively work as a global #OneTeam!

• Your manager supports your development by providing ongoing feedback and regular 1-on-1s, we leverage Lattice for our 1:1s and performance conversations
• You will have the opportunity to elevate your craft and the opportunity to explore your creativity, with a dedicated professional mastery allowance for more learning support! We encourage experimentation and innovative thinking to drive business impact.
• We offer a wide range of health and wellness benefits to support your physical and mental well-being, starting day with Loopio.
• We’ll set you up to work remotely with a MacBook laptop, a monthly phone and internet subsidy, and a work-from-home budget to help get your home office all set up.
• You’ll be joining a supportive culture that has thoughtfully built out opportunities for connections in a remote first environment.
• Participate in townhalls, AMA (Ask-Me-Anything), and quarterly celebrations to celebrate the big wins and milestones as #oneteam!
• Our four active Employee Resource Groups offer opportunities for employees to learn and connect year-round.
• You’ll be a part of an award-winning workplace with an opportunity to make a big impact on the business.

Questioning your qualifications? Read this. Hi there, we recognize that all too often, potential candidates don’t apply for a position simply because they don’t hit every single criteria included in the job description—particularly members of underrepresented groups.

Whether or not your experience checks off all the boxes on a job posting, we still encourage you to apply to ensure that your application receives a review from our team. We understand that a resume can only showcase so much during the applicant stage, so we have created prompts in the application for you to share more about yourself. If you've made a career transition (or a few!), you’re self taught in a new role, or you have skills/experience you’d like to highlight, we want to hear more about what you could bring to the table.

AI in Recruitment At Loopio, we leverage artificial intelligence (AI) technology to enhance our recruitment process. These tools assist with tasks such as resume screening, drafting preliminary job descriptions, generating initial interview questions, and occasionally sourcing prospective candidates. However, AI is never used to make final hiring decisions; our use of AI serves to support repetitive and administrative tasks in order to streamline our hiring and recruitment workflows. We are committed to the responsible use of AI in our hiring practices, prioritizing both an improved candidate experience and operational efficiency. Our standardized hiring practices remain focused on reducing biases, with all key hiring decisions solely made by our team. We continuously review and refine our hiring practices to align with industry best practices and evolving legal guidelines

Loopio is an equal opportunity employer that is deeply committed to building equitable workplaces that are diverse and inclusive. We actively encourage candidates from all backgrounds and lifestyles to consider us as a future employer. Please contact a member of our Talent Experience team (work@loopio.com) should you require accommodations at any point during our virtual interview processes.

Location: Canada (Remote)