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Major Account Manger Regional Government
Palo Alto Networks
Field Collections Agent
Job summary
A financial services company is looking for a Field Collections Agent to work independently and engage with customers. You will resolve outstanding payments and provide guidance to help clients achieve financial stability. Successful candidates will earn a salary between £27,965 and £35,765 annually, including bonuses. The role requires a full UK driving licence, good communication skills, and the ability to work flexible hours. This is a full-time position within a supportive work environment.
Benefits
Qualifications
- Hold a full UK driving licence with access to a vehicle.
- Tech-savvy and comfortable working independently.
- Clear criminal record and good financial history.
Responsibilities
- Visit customers to resolve outstanding arrears and discuss payment options.
- Handle accounts for both regulated and non-regulated clients.
- Educate customers about the potential consequences of non-payment.
- Use an Orbit-supplied iPad to update account outcomes.
Skills
Start date 16th February 2026
Location: Within a 90-minute travel radius of your home (applicants must reside within Bangor)
Salary: From £27,965 + £4,200 per annum car allowance + uncapped monthly bonus as a guide our current Field team earn monthly bonuses from £200-£400 Earnings Potential: Up to £35,765 per year (inclusive of car allowance) Hours: Flexible, 40 hours per week (including prime hours) No Warrant Work Involved
- Hold a full UK driving licence and have access to a vehicle?
- Prefer working independently, outdoors, and engaging with people face-to-face?
- Value flexibility and autonomy in your schedule
If that sounds like you — Orbit Credit Services has an excellent opportunity waiting.
As a Field Collections Agent, you'll be the friendly face of Orbit, meeting customers at their homes to help them find a way forward with their finances. You’ll offer empathy, guidance, and practical solutions that make a real difference.
- Visit customers to resolve outstanding arrears and discuss payment options
- Handle accounts for both regulated and non-regulated clients. This will include reconnection visits
- Accept payments, set up repayment plans, and re-engage customers with client services
- Educate customers about the potential consequences of non-payment
- Use an Orbit-supplied iPad to update account outcomes in real time
We offer a 40-hour work week with a supportive approach to work-life balance. Your visits will be scheduled across the following operating window:
- 40 hours per week required, operating hours are Monday–Friday visiting between 8am–8pm and Saturday 9am-1pm
- 10 of your 40 hours must be worked during prime hours. Prime hours are 4pm -8pm Monday and Saturday 9am-1pm.
- 31 days holiday (incl. bank holidays + December shutdown)
- Fuel card for business use
- Referral Bonus Scheme
- Uncapped monthly bonuses (£200–£400 typical)
- Comprehensive 5-week induction programme
- Ongoing training and professional development
- Access to Medicash and Employee Assistance Programme
- Clear criminal record
- No CCJs, IVAs, or bankruptcies in the last 6 years
- Full driving licence (max 6 points), own car, and will require business insurance
- Tech-savvy and comfortable working independently
Job Type: Full-time
Pay: £27,965.00 - £35,765.00 per year
Job Ref: CCAFLD
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.