Jobs in Nottingham, United Kingdom

This range is provided by Candela Education. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Candela is building a new standard in private education - delivering premium support to families and students across the globe. As Education Manager, you'll serve as the primary academic advisor and single point of contact for a portfolio of highly ambitious families. You'll partner closely with the Operations Director to deliver a seamless, white-glove experience. You'll drive client success by designing tailored student pathways and coordinating smooth, high-quality service delivery. This is a high-trust, high-impact role that combines elite academic strategy with a focus on building long-term relationships and earning trust in high-value, premium service engagements.

• Academic Advisory & Strategy
  • Serve as the lead advisor for Candela Education's families
  • Understand and anticipate client goals - even when they're not clearly stated
  • Design roadmaps covering academics, enrichment, extracurriculars, personal development, and school / university admissions
  • Recommend additional services or support based on evolving needs and goals
• Client Engagement & Relationship Management
  • Act as the single point of contact for each family, offering polished and responsive communication
  • Build long-term trust and rapport with both parents and students, deliver high-touch support and maintain exceptional service standards
  • Ensure service journeys remain aligned with family expectations and aspirations
  • Liaise with tutors and schools to monitor progress and adapt plans
  • Guide families through key milestones (GCSEs, A-Levels, IB, UCAS/US applications)
  • Offer clear, timely, and proactive academic guidance across all matters
  • Identify opportunities to deepen client engagement or extend services where appropriate
• Delivery Oversight & Communication
  • Translate client objectives into clear briefs for tutors, mentors, or advisors
  • Coordinate delivery timelines and ensure contributors meet quality and deadline expectations
  • Maintain accurate service tracking and smooth service delivery

• Fluent, polished English. Native-level speaking and writing with excellent communication and professionalism
• Academic Excellence. Candidates must hold a good degree from a leading UK or US university, with preference given to those from top-ranked institutions
• Client ownership. You must be able to manage your own client portfolio and take full ownership of client success from Day 1 (We will provide training and onboarding on the education side, Candela's education systems and tools)
• Emotionally intelligent, highly organised, and client-centric
• Comfortable leading conversations with high-trust families and coordinating service execution independently
• Prior experience in any high-touch, high-accountability client-facing role
• Strong organisational skills; able to juggle multiple time zones, calendars and tight deadlines
• Advanced Excel/Sheets and CRM proficiency (TutorCruncher a plus)
• Service-obsessed problem solver, handle client disputes quickly and diplomatically, restoring service and documenting lessons learned
• Fluency in Mandarin (spoken, read and written) is a strong plus

• Client-focused: You anticipate client needs, build trust naturally, and know how to make clients feel understood and supported
• Academically grounded: You understand the demands of elite schooling and international university admissions
• Service-minded: You take pride in building trust, solving problems, and delivering thoughtful support to help families navigate complex educational journeys
• Operationally sharp: You coordinate stakeholders clearly and keep multi-step projects on track, juggling multiple calendars, records without errors
• Structured & responsive: You manage your own time, keep clean records, and communicate clearly under pressure
• Growth-oriented: You're motivated by the opportunity to grow your role, earnings, and impact as the business scales
• Impact-driven: You take pride in seeing clients succeed — and being part of the system that gets them there

• Work with exceptional families and students around the world
• Geographic flexibility and travel opportunities
• Operate with real autonomy, velocity and ownership
• Share in the company\'s success. You\'ll see the direct impact of your work and be compensated in proportion to the results you deliver - not just your time. This role suits someone who wants meaningful performance upside and direct accountability

Competitive base salary supplemented by a substantial performance bonus. The compensation model is weighted heavily toward results - ideal for candidates confident in delivering strong outcomes and client satisfaction. Total earnings up to £60,000+, based on delivery and results.

• Associate

• Full-time

• Industries

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