Sr. Analyst, Marketplace Operations

ClickHouse; United Kingdom; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading technology provider in the United Kingdom is seeking a Sr. Analyst in Marketplace Ops to enhance operational efficiency and manage partnerships. This role demands expertise in partner operations, data analytics, and Salesforce, providing a chance to work in a dynamic environment. Offering a flexible work environment and equity options, this position is essential to the company's growth in the cloud services market.

Benefits

Flexible work environment

Employer contributions to healthcare

Stock options

Flexible time off

$500 Home office setup

Global Gatherings

Qualifications

• 1+ years of partner operations experience with cloud platforms.
• 3+ years in technology companies preferred.
• Super user experience with Marketplace Operations tooling.
• Basic SQL skills required.

Responsibilities

• Manage the marketplace private offers lifecycle in EMEA business hours.
• Serve as subject matter expert for Marketplace processes.
• Oversee partner programs and ensure deadlines are met.
• Track partner performance metrics using Salesforce.

Skills

Partner operations experience

Salesforce reporting and opportunity management

Data analytics - SQL

Communication skills

Tools

Salesforce

Tackle

Excel

Tableau

Job description

Established in 2009, ClickHouse leads the industry with its open-source column-oriented database system, driven by the vision of becoming the fastest OLAP database globally. The company empowers users to generate real-time analytical reports through SQL queries, emphasizing speed in managing escalating data volumes. Enterprises globally, including Lyft, Sony, IBM, GitLab, Twilio, HubSpot, and many more, rely on ClickHouse Cloud. It is available through open-source or on AWS, GCP, Azure, and Alibaba.

ClickHouse is actively seeking a Sr. Analyst in Marketplace Ops to manage, optimize, and scale operational processes for our partner ecosystem. In this critical role, you will become an integral part of our organization, collaborating with the Sales Operations, Go-to-Market, Product, Billing Engineering, and Finance teams to drive efficiency and streamline processes within the dynamic and rapidly growing cloud service providers and partners market. Their responsibilities encompass ensuring seamless interdepartmental collaboration, ensuring Partner programs are implemented, and ensuring revenue growth on Marketplaces.

What you will do

• Manage the marketplace private offers lifecycle of deals in EMEA business hours, ensuring accuracy and compliance
• Serve as a subject matter expert for GTM teams for Marketplace processes across multiple cloud platforms
• Oversees the day-to-day operations of partner programs and ensures key deadlines and goals are met for AWS, GCP, and Azure (e.g. co-sell opportunities)
• Track and report on partner performance metrics and marketplace revenue reporting using Salesforce and CSP reporting
• Find opportunities for growth with CSP tool (e.g. pipeline scoring)
• Identify bottlenecks to ensure governance and streamline operations
• Develop and implement new processes to manage reseller and referral partners, own referral payment process and monitor partner contribution to revenue growth
• Lead automation initiatives to enhance operational efficiency and provide transparent reporting in partnership with Sales Operations, Business Technology, Product & Engineering, and Finance teams
• Liaise with CSP and marketplace platform vendors to ensure requirements are thoroughly understood and executed

What you bring

• 1+ years of partner operations experience working directly with AWS, GCP, Azure, marketplace listing management, and CSP management experience for co-sell, bill management, pipeline scoring, private offers. Direct experience with at least 2 CSPs is ideal
• 3+ years of experience working in technology companies, start-up experience preferred
• Salesforce experience with reporting and opportunity management
• Super user experience on Tackle or similar Marketplace Operations tooling
• Great communicator with the ability to understand complex concepts and speak to them concisely and effectively
• Experience in basic data analytics - SQL at middle level or higher, additional tools will be an advantage (e.g., Excel, Tableau)
• Experience working as a consultant or start up environment where you’ve seen how many different organizations operate
• Knowledge and experience of partner tools (e.g. Salesforce, AWS ACE, AWS MP management portal, GCP Producer Portal, Azure Partner Central)

Compensation

For roles based in the United States, the typical starting salary range for this position is listed above. In certain locations, such as Los Angeles, CA, the San Francisco Bay Area, CA, the Seattle, WA, Area, and the New York City Metro Area, a premium market range may apply, as listed.

These salary ranges reflect what we reasonably and in good faith believe to be the minimum and maximum pay for this role at the time of posting. The actual compensation may be higher or lower than the amounts listed, and the ranges may be subject to future adjustments.

An individual’s placement within the range will depend on various factors, including (but not limited to) education, qualifications, certifications, experience, skills, location, performance, and the needs of the business or organization.

• Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in 20 countries.
• Healthcare - Employer contributions towards your healthcare.
• Equity in the company - Every new team member who joins our company receives stock options.
• Time off - Flexible time off in the US, generous entitlement in other countries.
• A $500 Home office setup if you’re a remote employee.
• Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.

Culture

WeAll Shape It. As part of our first 500 employees, you will be instrumental in shaping our culture.

Are you interested in finding out more about our culture? Learn more about our values here. Check out our blog posts or follow us on LinkedIn to find out more about what’s happening at ClickHouse.

Equal Opportunity & Privacy

ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please see here for our Privacy Statement.