Jobs in Milton Keynes, United Kingdom
Bilingual Customer Success Manager (Spanish/English) Remote
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Bilingual Customer Success Manager (Spanish/English) Remote
Job summary
A tech company is looking for a Bilingual Spanish-speaking Customer Success Manager to join their team. You will onboard customers, provide essential resources, and monitor customer interactions to ensure effective usage of their platform. The ideal candidate has at least 2 years of experience in customer success or account management and is fluent in both Spanish and English. This position offers competitive compensation and is fully remote.
Benefits
Qualifications
- 2+ years' experience in customer success, project management, or account management.
- Professional to native fluency in Spanish and English.
- Highly organized with the ability to update existing documentation.
Responsibilities
- Onboard and manage UpGuard customers effectively.
- Provide resources, including training sessions and check-in calls.
- Monitor customer health and proactively educate them.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.