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Travel Experience Specialist
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Travel Experience Specialist
Résumé du poste
A collaborative travel agency is seeking a Travel Experience Specialist to support clients with tailored trip planning and coordinated travel arrangements. This role requires excellent organizational and interpersonal skills, enabling the successful engagement with clients remotely while providing exceptional travel experiences. Enjoy work-from-home flexibility and access to training resources while you help travelers on their journeys.
Prestations
Qualifications
- Experience in hospitality, customer service, or travel is helpful but not required.
- Excellent interpersonal and organizational skills.
- Ability to manage multiple planning tasks simultaneously.
- Comfortable with online tools and remote communication.
- Self-directed and reliable.
- Genuine interest in travel and client care.
- Additional language skills are a plus.
Responsabilités
- Assist in tailoring trip suggestions based on client interests.
- Help manage reservations for hotels and transportation.
- Maintain communication with clients and provide updates.
- Liaise with travel providers for updates on availability.
- Deliver itinerary summaries and confirmations.
- Ensure details are correct and timely.
- Stay informed on trends and travel logistics.
Connaissances
We are looking for a Travel Experience Specialist to support clients with tailored trip planning and coordinated travel arrangements. This role focuses on helping travelers enjoy well-organized, thoughtful, and enjoyable travel experiences while you work remotely from anywhere.
- Experience Design: Assist in tailoring trip suggestions based on client interests and travel styles.
- Booking Support: Help manage reservations for hotels, transportation, excursions, and packages.
- Client Engagement: Maintain communication, provide updates, and support adjustments.
- Supplier Coordination: Liaise with travel providers for availability and accurate information.
- Travel Documentation: Deliver itinerary summaries, confirmations, and destination details.
- Quality Oversight: Ensure details are correct, timely, and well-organized.
- Travel Knowledge Development: Stay informed on trends, destinations, and travel logistics.
- Hospitality, customer service, or travel experience is helpful but not required.
- Excellent interpersonal and organizational skills.
- Ability to manage multiple planning tasks simultaneously.
- Comfortable with online tools and remote communication.
- Self-directed and reliable.
- Genuine interest in travel and client care.
- Additional language skills are a plus.
- Work-from-home flexibility.
- Training resources and travel industry learning opportunities.
- Access to planning platforms and support tools.
- Encouraging and collaborative team environment.
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.