Travel Experience Specialist

Viajemos solas pero en Grupo; Remote; GBP 25,000 - 35,000; Full time

Job summary

A collaborative travel agency is seeking a Travel Experience Specialist to support clients with tailored trip planning and coordinated travel arrangements. This role requires excellent organizational and interpersonal skills, enabling the successful engagement with clients remotely while providing exceptional travel experiences. Enjoy work-from-home flexibility and access to training resources while you help travelers on their journeys.

Benefits

Work-from-home flexibility

Training resources and learning opportunities

Access to planning platforms and support tools

Collaborative team environment

Qualifications

• Experience in hospitality, customer service, or travel is helpful but not required.
• Excellent interpersonal and organizational skills.
• Ability to manage multiple planning tasks simultaneously.
• Comfortable with online tools and remote communication.
• Self-directed and reliable.
• Genuine interest in travel and client care.
• Additional language skills are a plus.

Responsibilities

• Assist in tailoring trip suggestions based on client interests.
• Help manage reservations for hotels and transportation.
• Maintain communication with clients and provide updates.
• Liaise with travel providers for updates on availability.
• Deliver itinerary summaries and confirmations.
• Ensure details are correct and timely.
• Stay informed on trends and travel logistics.

Skills

Interpersonal skills

Organizational skills

Multitasking

Online communication

Interest in travel

Additional language skills

Job description

We are looking for a Travel Experience Specialist to support clients with tailored trip planning and coordinated travel arrangements. This role focuses on helping travelers enjoy well-organized, thoughtful, and enjoyable travel experiences while you work remotely from anywhere.

Key Responsibilities

• Experience Design: Assist in tailoring trip suggestions based on client interests and travel styles.
• Booking Support: Help manage reservations for hotels, transportation, excursions, and packages.
• Client Engagement: Maintain communication, provide updates, and support adjustments.
• Supplier Coordination: Liaise with travel providers for availability and accurate information.
• Travel Documentation: Deliver itinerary summaries, confirmations, and destination details.
• Quality Oversight: Ensure details are correct, timely, and well-organized.
• Travel Knowledge Development: Stay informed on trends, destinations, and travel logistics.

Qualifications

• Hospitality, customer service, or travel experience is helpful but not required.
• Excellent interpersonal and organizational skills.
• Ability to manage multiple planning tasks simultaneously.
• Comfortable with online tools and remote communication.
• Self-directed and reliable.
• Genuine interest in travel and client care.
• Additional language skills are a plus.

What We Offer

• Work-from-home flexibility.
• Training resources and travel industry learning opportunities.
• Access to planning platforms and support tools.
• Encouraging and collaborative team environment.