Jobs in Gloucester, Grande-Bretagne

Virginia's community colleges have a 50-year track record of educational excellence and innovation to serve the needs of our citizens and strengthen the Commonwealth's economy. When Virginia's General Assembly established the Virginia Community College System in 1966, the need for a comprehensive system was well known. Over the two decades after the end of World War II, leaders in government, business, professional sectors, and academia had called for a new approach to providing educational opportunity. A key concern was Virginia's ability to develop a skilled and knowledgeable workforce to expand the state's economy. Today our community colleges give every Virginian the opportunity to gain a quality education. With 23 colleges on 40 campuses located throughout the state, Virginia's Community Colleges are committed to serving Virginia families, helping them acquire the knowledge and skills to seize the opportunities of today and tomorrow.

The chief objective of the Director is to provide day-to-day leadership, administration, and support for all activities associated with maintaining and operating the system-wide shared VCCS Information Technology Infrastructure. The activities managed by this position include, but are not limited to, the following:

• Administer and support the ITS network infrastructure, specifically the local area network, backbone, and network servers required to provide connectivity and access to all VCCS IT resources.
• Lead planning, communication, and coordination for the execution of all infrastructure initiatives and activities across the organization.
• Develop the scope of work and the related plans for all major network infrastructure projects.
• Provide technical subject matter expertise as needed.
• Oversee skills transfer and personnel development for all support personnel.
• Ensure enterprise services meet or exceed SLA’s.
• Work with business unit managers and form alliances on projects, operational decisions, scheduling requirements/conflicts, and vendor contract clarification.

While this position is not a forward-facing role, it is responsible for the core infrastructure on which the entire VCCS depends for all operations across the organization as a whole. It is therefore expected that the employee will be able to work on a fully remote basis, planning time appropriately and going where needed throughout the VCCS in order to ensure the successful operation of the System Office and all colleges and satellite locations in Virginia. The employee will attend all required meetings, either in person or remotely as dictated by current circumstances. The employee will be generally available during normal work hours but will be fully prepared to routinely work as needed outside of those hours in order to maintain the 24x7 service required by the VCCS.

• Significant understanding and management capability related to the effective planning, implementation, and maintenance of a highly technical and complex information technology network infrastructure. Must be detail-oriented and have strong leadership, negotiation, and interpersonal skills, in addition to the following.
• Comprehensive knowledge of Juniper and Cisco Routers, Cisco ACI and Juniper Networks, BGP and OSPF routing protocols, QoS, PRTG Network Monitor, Routing and Switching, VLANs, Network Cabling, Sub-netting, NIC-bonding, TCP/IP, IPv4, 1Pv6, Juniper and Cisco switches, BlueCat DNS and DHCP, WLAN, Wireshark, Palo Alto Firewalls / Panorama, Aruba ClearPass RADIUS and TACACS.
• Considerable knowledge of current trends and advancements in the telecommunications and Internet industries, hyper-converged platforms, including server, storage, and networking technologies, documentation including white papers, models, guidelines, user guides, procedures, test plans, implementation plans, etc.
• ITIL principles, service lifecycle (strategy, design, transition, operation, and continual improvement), and governance standards. Incident, problem, change, and configuration management processes, including SLA and KPI management.
• F5 BigIP Local Traffic Manager (LTM), F5 BigIP Application Security Manager (ASM), F5 BigIP iRules, SSL Certificates, CIS standards and implementations, Microsoft Sentinel SEIM, Palo Alto Global Protect VPN, NTP Services.
• Skills: Comprehensive oral and written communication skills. Considerable change management skills, incident management skills, request management skills, asset and configuration management skills, working skill in IP Routing using BGP and OSPF, layer 2 switching, firewall management, VPN technology, project and task management ability.
• Ability to analyze service performance data, identify trends, and implement corrective actions to improve efficiency. To learn new things and apply them when and where appropriate. To work on multiple tasks simultaneously. To apply general work experience to a task. To work independently or as part of a team. To work in stressful situations. To use logic to resolve complex problems. To communicate and work well with everyone from the highest levels of technical management to staff level. To understand the technical environment and plan accordingly. To find creative solutions to problems. To analyze user needs and solve problems. To be a self-starter and work independently. To coordinate the work of a team. To coordinate multiple projects and priorities. To learn new methodologies and their appropriate application. To coordinate multiple projects and their related priorities. To provide supervision at the project level. To prioritize and work under the pressure of multiple demands while meeting/exceeding deadlines. To communicate and work well with all levels of VCCS management and external sources. To provide direct supervision for highly skilled staff personnel or external consultants. To assimilate and simplify complicated issues. To interface with all levels of management. To develop staff and motivate behavior that positions the ITS function specifically and the VCCS generally as a world-class provider of services to its students, staff, faculty, and administration. To plan and execute complex tasks. To work effectively as a part of a management team. To anticipate customers' technology needs and initiate the appropriate actions. To manage customer expectations. To listen effectively to internal and external constituents.
• Professional certifications in at least one of the following areas: Juniper Networks (JNCIA-Junos, JNCIS-ENT, JNCIP-ENT), Cisco ACI (Cisco Certified Specialist - ACI Implementation, CCNP Data Center, or CCIE Data Center), Palo Alto Networks (PCCSA, PCNSA, or PCNSE), F5 Technologies (F5 Certified BIG-IP Administrator, F5 Certified Technology Specialist, or F5 Certified Solution Expert).