Integration Solutions Manager

Immersum; Remote; GBP 80,000 - 100,000; Full time

Job summary

A forward-thinking product team is seeking an Integration Solutions Manager to deliver complex integrations and act as a trusted partner for enterprise clients. This dual role involves hands-on integration design and close customer engagement. You will gather business requirements, oversee delivery, and manage client expectations while balancing technical work with consultancy skills. The ideal candidate will thrive in a people-first environment, motivated by solving complex problems and supporting clients across technical and business domains.

Qualifications

• Experience with REST, SOAP, JSON, and database queries.
• Ability to manage client expectations and requirements.
• Skills in technical delivery and consultancy.

Responsibilities

• Deliver complex integrations while working closely with clients.
• Gather business requirements and translate into integration specs.
• Oversee delivery and maintain client relationships.

Skills

API connections

Data integration concepts

REST vs SOAP knowledge

JSON and Django templates

Troubleshooting skills

Stakeholder management

SQL basics

Coherent integration architecture

Job description

Job Title : Integration Solutions Manager / Technical Account Manager

Salary : £80-100k

Location : UK - remote (must be based in the UK)

Tech : REST / SOAP, JSON, Django Templates, Troubleshooting, Architecture, Client focussed

One of the most forward-thinking product teams I’ve partnered with is looking to bring in an Integration Solutions Manager to deliver complex integrations while acting as a trusted partner to enterprise clients. Their mission is to streamline business-critical workflows across HR ecosystems, enabling organisations to connect complex systems with ease.

They’re profitable, people-focused, and engineering-led — and this role offers the chance to blend technical expertise with client engagement, ensuring integrations not only work but truly add value.

The Role

This is a dual role where you’ll be hands-on with integration design and configuration, while also building close relationships with customers to guide them through technical challenges.

You’ll gather business requirements, translate them into integration specs, and oversee delivery, all while acting as the bridge between clients, internal teams, and the product itself.

You’ll be expected to balance deep technical work (API connections, data mapping, integration monitoring) with consultancy skills (stakeholder management, presenting solutions, shaping best practices).

A key part of the role will be thinking logically, troubleshooting without relying on “magic system” assumptions, and being able to explain and guide clients clearly and articulately through technical decisions.

Tech & Skills You'll Be Using

• APIs, webhooks, and data integration concepts
• Ability to clearly distinguish REST vs SOAP and when each is appropriate
• Implementation skills across JSON and Django templates
• Low-code / no-code integration tools for configuring connections
• Common data formats (JSON, XML, CSV)
• Database query tools and SQL basics
• SSO configuration & security settings
• Documentation of data flows, integration architectures, and process maps
• HR enterprise ecosystems (Workday, SuccessFactors, etc.)
• Coherent integration and solution architecture design

The Ideal Person

You’ll thrive in a role where you split your time between technical delivery and client-facing consultancy. You’re just as comfortable configuring integrations and writing specifications as you are leading workshops, managing client expectations, and providing solutions-focused advice.

You’ll be able to think critically about systems, design clear architecture, troubleshoot logically, and support clients confidently, not just implementing integrations, but helping them understand the why behind each solution.

If you’re motivated by solving complex problems, enjoy working across technical and business domains, and want to be part of a collaborative, people-first product team, this could be a brilliant move.

If this sounds like you (or someone in your network), drop me a message and apply directly.