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Remote Gaming Community Moderator (EN/FR)
Job summary
A virtual service provider is seeking a Remote Community Moderator to offer support for a major gaming client. The ideal candidate will engage with players in both English and French, using strong communication skills to address inquiries and provide solutions. No degree is necessary, making this an accessible opportunity for those passionate about gaming. Responsibilities include monitoring community channels, ensuring adherence to guidelines, and creating a positive user experience. Flexible work-from-home environment.
Qualifications
- Proficiency in English and French is essential.
- Passion for gaming and understanding of cultural differences.
- Ability to manage time effectively and respond promptly to inquiries.
Responsibilities
- Provide email and chat support for a major gaming client.
- Monitor community channels and apply moderation guidelines.
- Engage with players, solving issues and providing resolutions.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.