Remote Gaming Community Moderator (EN/FR)

Arise Virtual Solutions; Remote; GBP 40,000 - 60,000; Part time

Job summary

A virtual service provider is seeking a Remote Community Moderator to offer support for a major gaming client. The ideal candidate will engage with players in both English and French, using strong communication skills to address inquiries and provide solutions. No degree is necessary, making this an accessible opportunity for those passionate about gaming. Responsibilities include monitoring community channels, ensuring adherence to guidelines, and creating a positive user experience. Flexible work-from-home environment.

Qualifications

• Proficiency in English and French is essential.
• Passion for gaming and understanding of cultural differences.
• Ability to manage time effectively and respond promptly to inquiries.

Responsibilities

• Provide email and chat support for a major gaming client.
• Monitor community channels and apply moderation guidelines.
• Engage with players, solving issues and providing resolutions.

Skills

Fluency in English

Fluency in French

Strong problem-solving skills

Excellent written communication

Patience

Empathy

Tools

Experience with community platforms like Discord, Facebook, and YouTube

Job description

A virtual service provider is seeking a Remote Community Moderator to offer support for a major gaming client. The ideal candidate will engage with players in both English and French, using strong communication skills to address inquiries and provide solutions. No degree is necessary, making this an accessible opportunity for those passionate about gaming. Responsibilities include monitoring community channels, ensuring adherence to guidelines, and creating a positive user experience. Flexible work-from-home environment.