Field Service Engineer

MTrec Technical; Remote; GBP 30,000 - 45,000; Full time

Job summary

A leading manufacturer of electromechanical products is seeking a Field Service Engineer. This home-based role requires performing maintenance and repairs on safety devices while ensuring customer satisfaction. The ideal candidate will have experience as a service engineer, hold an HNC in electronic/electrical engineering, and possess excellent customer care skills. A driving license is essential. The role offers an excellent salary, company vehicle, and opportunities for growth within a well-established company.

Benefits

Company Vehicle

Excellent salary

Perm day shift

Growth and expansion opportunities

Qualifications

• Relevant experience as a service engineer.
• Proven experience with a wide range of equipment and systems.
• Experience with safety-related devices preferred.

Responsibilities

• Ensure service assistance and operational requirements for customer satisfaction.
• Perform scheduled maintenance visits and corrective repairs.
• Complete required company documentation.

Skills

Customer care

Time management

Technical problem-solving

Education

HNC or equivalent in electronic/electrical engineering

Job description

The Company

Our client is a leading manufacturer of electromechanical product used in various sectors. To help maintain their equipment they now require a Field Service Engineer.

The Role

Ensure service assistance and operational requirements as directed for customer satisfaction and achievement of department goals.

Performs scheduled maintenance visits and corrective repairs as directed on safety devices.

Performs warranty repairs as directed on safety and devices.

Performs installation and commissioning activities.

Performs technical corrective actions.

Completes required company documentation.

Provides feedback of the quality situation and issues from field to the Service Management.

The role will be home based covering Midlands to Lancashire.

The Person

Relevant experience as a service engineer.

HNC or equivalent in electronic / electrical engineering or related subject is preferred.

Applicants for the position should have proven experience over a wide range of equipment and systems.

Ideally with experience of safety related devices and background.

Able to deliver a high level of customer care and develop long standing customer relationships.

Ability to organise and prioritise to meet a wide range of diverse and demanding activities.

Must hold a driving licence.

The Benefits

You will be working for a well-established growing employer.

An excellent salary.

Working a perm day shift.

Company Vehicle.

A company experiencing continued growth, expansion and investment.

The company are fully compliant with the latest health and safety requirements for current safe working practices.