It Technician jobs in Regno Unito

Job Description

An exciting opportunity has arisen for a Customer Service and Device Repair Technician at Batteries Plus in Carlisle, PA. This role involves device repair, customer service, sales, and inventory management, with starting pay at $15 an hour, increasing to $17 an hour upon certification, plus a bonus program.

• Assist customers by logging device repair requests with professionalism.
• Assess repair needs and estimate costs accurately.
• Repair cell phones, tablets, light fixtures, and other electronic devices.
• Handle logistics such as receiving, packing, and shipping devices efficiently.
• Install batteries, conduct tests, and perform technical repairs.
• Rebuild cordless drill batteries and power packs.
• Maintain inventory levels of components.
• Train store team members in device disassembly, image capture, and creating tutorials.
• Guide remote support via live camera assistance for in-store repairs.

• Prioritize customer satisfaction in every interaction.
• Identify customer needs and recommend add-on products.
• Process transactions accurately.
• Manage store phone inquiries and relay messages promptly.
• Stay informed about product and service offerings.
• Collaborate effectively with team members to complete tasks.

• Support store operations as directed by management.
• Track inventory, restock, and manage deliveries.
• Ensure the store's visual presentation is appealing and organized.

• High school diploma plus 3-6+ months of customer service and device repair experience.
• An associate's degree in electronics or a related technical field is acceptable.
• Strong technical skills and attention to detail.
• Excellent communication skills, both oral and written.
• Ability to collaborate and complete tasks reliably.
• Valid driver's license and clean driving record are required for delivery duties.

Join a growing team that values fairness and equality, and develop your skills in a dynamic environment.

If you're ready to embrace your role as a customer service and device repair hero, apply now and start your journey with Batteries Plus!