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Red Personnel
A leading Managed Service Provider in Ashford, Kent is seeking a skilled 2nd Line Service Desk Engineer. Responsibilities include providing support for client systems, troubleshooting Microsoft 365 and SharePoint, and assisting with networking and hardware support. The ideal candidate has strong technical and communication skills, as well as experience in an IT support role. This position offers a hybrid working model after probation and includes extensive training opportunities to further your professional growth.
2nd Line Service Desk Engineer
Ashford, Kent
Up to 32k DOE
Essential Requirement: Driving license for onsite client visits
Look no further!
Join this established and leading Managed Service Provider (MSP). As a 2nd Line Service Desk Engineer.
We are particularly interested in hearing from Support Engineers with MSP experience, but what matters most to us is your ability to work in a fast-paced, customer-focused setting.
You will encounter a variety of technologies, including:
This role will allow you to continuously expand your skill set.
What We Are Looking For:
Working knowledge of:
They value your professional growth and provide extensive training opportunities. Their engineers are currently benefiting from courses and exams covering topics like:
And much more!
If you're ready to take on new challenges, broaden your expertise, and work with a supportive team that values education and training, then we want to hear from you!
Note: The list of training opportunities is subject to change as they continually adapt to industry trends.
Our client values diversity and operates a fair recruitment process free of discrimination. Due to the nature of this role, candidates will be expected to pass security clearance.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.