Technical Administrative Assistant

SR2; City Of London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A tech-for-good company in London is looking for a Technical Administrative Assistant to ensure data accuracy and support customer success. This hybrid role requires experience in data management, attention to detail, and strong problem-solving skills. As part of a mission-driven organization, you will contribute to significant social impact while enjoying flexible hours and generous leave benefits. The role offers a competitive salary and the opportunity to work with public sector clients.

Benefits

Competitive salary

Flexible hours

Private medical insurance

25 days leave + bank holidays

Qualifications

• Proven experience in administrative or data-focused roles, preferably in a SaaS or technology environment.
• Strong proficiency in data entry with exceptional accuracy.
• Analytical mindset with a strong understanding of data quality principles.

Responsibilities

• Ensure high data quality and integrity through proactive identification and rectification of inconsistencies.
• Upload client data and generate essential reports using business intelligence tools.
• Maintain database of national public sector statistics and knowledge systems.

Skills

Data quality management

Proficient in BI tools

Problem-solving skills

Tools

Tableau

Power BI

Job description

Technical Administrative Assistant Tech-for-good London (Hybrid) Up to 40k

Are you a highly organised, detail-oriented, and tech-savvy administrator looking for a role with genuine social impact? This is your chance to join a scaling "Tech for Good" company on a mission to reduce societal inequality by helping local authorities prevent complex issues like homelessness and child vulnerability.

This pivotal role sits within the Customer Success Team, ensuring the integrity and accuracy of the data that drives their AI-powered platform.

As a Technical Administrative Assistant, you will:

• Drive Data Quality: Proactively identify and rectify data inconsistencies, performing regular cleansing initiatives to ensure high data quality and integrity.
• Support Reporting & Analysis: Upload routine client data and generate essential standard reports using business intelligence tools for client stakeholders.
• Maintain Knowledge Systems: Update and maintain the database of national public sector statistics and the knowledgebase that supports the chatbot and large learning model functions.
• Provide Technical Administration: Accurately input and maintain data (including specifications and user accounts) and provide support for internal tools and documentation.

What We're Looking For

• Administrative & Data Focus: Proven experience in an administrative or data-focused role, preferably within a SaaS or technology environment.
• Meticulous Accuracy: Strong proficiency in data entry with exceptional accuracy and meticulous attention to detail.
• Problem-Solving Mindset: A proactive problem-solver with an analytical mindset, a strong understanding of data quality principles, and a keen eye for inconsistencies.

If you are passionate about social impact and driven to help a quickly scaling company succeed, then we want to hear from you. Experience with public sector clients or BI tools like Tableau/Power BI is a bonus.

This is a permanent, hybrid role based in London with a competitive salary. They offer flexible hours, generous leave (25 days + bank holidays), private medical insurance, and the opportunity to contribute to a genuinely mission-driven organization. If you are ready for a challenge, want to make a tangible impact and grow your career, apply now.