544

Head Of Customer Service jobs in United Kingdom

Lead Client Service & Team in Corporate Insurance

Aon

Birmingham
Hybrid
GBP 40,000 - 55,000
29 days ago
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Private Aviation Client Services Lead (Onsite)

VistaJet

City Of London
On-site
GBP 30,000 - 40,000
29 days ago

Automotive Customer Service Lead – Claims & Experience

Recruit Express

City Of London
On-site
GBP 60,000 - 80,000
29 days ago

Loss Prevention Lead: Inventory, Security & Compliance

Cencora

New Addington
On-site
GBP 40,000 - 55,000
16 days ago

Money Confidence Expert — Banking Customer Service

TSB Bank

Telford
On-site
GBP 24,000 - 27,000
16 days ago
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Flexible Part-Time Stock Manager: Lead & Optimize Inventory

Next Careers

Sutton
On-site
GBP 60,000 - 80,000
16 days ago

Operations Analyst

EF Recruitment

City Of London
Hybrid
GBP 60,000 - 80,000
16 days ago

Asset Data & Performance Manager

Marks Consulting Partners Limited

Ringway
On-site
GBP 60,000 - 80,000
16 days ago
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Dutch-Speaking Customer Service Expert (Edinburgh)

Search Consultancy

City of Edinburgh
On-site
GBP 26,000
16 days ago

Inventory & Systems Lead — Stock Integrity & Analytics

Culina Group

Sutton Coldfield
On-site
GBP 80,000 - 100,000
16 days ago

Paid Performance Manager, Google

Launch Potato

North East
Remote
GBP 56,000 - 68,000
16 days ago

EU Fleet Refurbishment Performance Manager

Amazon UK Services Ltd.

Greater London
On-site
GBP 60,000 - 80,000
17 days ago

Airport Performance Manager — Lead Sales & Training

Europcar

England
On-site
GBP 60,000 - 80,000
17 days ago

Inventory & Purchasing Lead – Fast‑Growing eCommerce

CV Screen

Wakefield
On-site
GBP 60,000 - 80,000
17 days ago

Performance Manager (OTE 40,000)

Europcar

England
On-site
GBP 60,000 - 80,000
17 days ago

Planning and Performance Manager

Devon & Somerset Fire & Rescue Service

Exeter
On-site
GBP 53,000 - 58,000
17 days ago

Director Private Client Services Leeds

EY Tax EY Tax

Leeds
Hybrid
GBP 60,000 - 80,000
17 days ago

Personal Banker & Customer Service Specialist (6-Month FTC)

NatWest Group

Greater London
On-site
GBP 30,000
17 days ago

Strategic Insights & Performance Manager

NatWest Group

Greater London
On-site
GBP 60,000 - 80,000
17 days ago

Strategic Policy, Risk & Performance Manager (Hybrid)

ESSENTIAL EMPLOYMENT LTD

Rotherham
Hybrid
GBP 80,000 - 100,000
17 days ago

Parts Sales Advisor – Expert Customer Service

Francesca's Recruitment Ltd

Chesterfield
On-site
GBP 27,000
17 days ago

Product & Inventory Lead — Scale a Global Sports Brand

Success Talent

West Midlands
On-site
GBP 40,000 - 50,000
17 days ago

Healthcare Loss Prevention Leader - Inventory & Compliance

Cencora

Greater London
On-site
GBP 60,000 - 80,000
17 days ago

Warehouse Team Lead: Inventory & KPI Champion

C2 Recruitment Limited

Larne
On-site
GBP 26,000
17 days ago

Field Performance Manager

National Centre for Social Research

Greater London
Remote
GBP 30,000 - 35,000
17 days ago

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Lead Client Service & Team in Corporate Insurance
Aon
Birmingham
Hybrid
GBP 40,000 - 55,000
Full time
29 days ago

Job summary

A leading corporate risk advisory and insurance firm in Birmingham seeks a Client Service Manager to lead a team and enhance client relationships. This hybrid position requires proven leadership and communication skills, along with a strong understanding of the insurance market. You'll oversee client renewals and drive service excellence while fostering a vibrant team culture. Offering opportunities for professional growth, this role allows you to make a tangible impact on clients and colleagues.

Benefits

Comprehensive benefits package
Global Wellbeing Days
Opportunities for professional growth

Qualifications

  • Ability to inspire and lead a team.
  • Strong influencing and listening skills.
  • Self-discipline and focus.
  • Technical knowledge of insurance classes.
  • Desirable experience with corporate risks.

Responsibilities

  • Guide a team of Client Service Advisers to deliver exceptional service.
  • Oversee key client renewals and ensure service standards.
  • Support team development and succession planning.
  • Build client relationships with key decision-makers.
  • Assist in identifying revenue opportunities.

Skills

Proven leadership skills
Excellent communication
Adaptability
Deep understanding of the insurance market
Experience managing corporate insurance risks
Effective communicator and presenter
Job description
A leading corporate risk advisory and insurance firm in Birmingham seeks a Client Service Manager to lead a team and enhance client relationships. This hybrid position requires proven leadership and communication skills, along with a strong understanding of the insurance market. You'll oversee client renewals and drive service excellence while fostering a vibrant team culture. Offering opportunities for professional growth, this role allows you to make a tangible impact on clients and colleagues.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.