Airport Performance Manager — Lead Sales & Training

Europcar; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading car rental company is seeking Performance Managers for their Luton Airport location. The role involves staff training and development, achieving sales targets, and ensuring high-quality customer service. Ideal candidates should have strong management skills, effective communication abilities, and a proven track record in driving sales. The company offers a competitive salary and a range of benefits, making it an exciting opportunity for those looking to progress in the car rental industry.

Benefits

Competitive Basic Salary

Provision of a fully electric company car

Exceptional uncapped commission scheme

6 weeks holiday

Pension and life insurance

Discounts on car hire and mobile contracts

Career progression and development

Qualifications

• Full, valid clean driving licence with a minimum of 4 years driving experience.
• Proven track record of driving great sales.
• Ability to motivate and gain commitment from team.

Responsibilities

• Lead a team of rental sales agents to deliver five-star customer service.
• Work closely with the Station Manager to achieve incremental sales.
• Maximise sales through effective training and coaching of staff.

Skills

Customer service skills

Effective communication

Management style

Organisational skills

Multi-tasking

Solution-oriented thinking

Job description

A leading car rental company is seeking Performance Managers for their Luton Airport location. The role involves staff training and development, achieving sales targets, and ensuring high-quality customer service. Ideal candidates should have strong management skills, effective communication abilities, and a proven track record in driving sales. The company offers a competitive salary and a range of benefits, making it an exciting opportunity for those looking to progress in the car rental industry.