Lead Client Service & Team in Corporate Insurance

Aon; Birmingham; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading corporate risk advisory and insurance firm in Birmingham seeks a Client Service Manager to lead a team and enhance client relationships. This hybrid position requires proven leadership and communication skills, along with a strong understanding of the insurance market. You'll oversee client renewals and drive service excellence while fostering a vibrant team culture. Offering opportunities for professional growth, this role allows you to make a tangible impact on clients and colleagues.

Benefits

Comprehensive benefits package

Global Wellbeing Days

Opportunities for professional growth

Qualifications

• Ability to inspire and lead a team.
• Strong influencing and listening skills.
• Self-discipline and focus.
• Technical knowledge of insurance classes.
• Desirable experience with corporate risks.

Responsibilities

• Guide a team of Client Service Advisers to deliver exceptional service.
• Oversee key client renewals and ensure service standards.
• Support team development and succession planning.
• Build client relationships with key decision-makers.
• Assist in identifying revenue opportunities.

Skills

Proven leadership skills

Excellent communication

Adaptability

Deep understanding of the insurance market

Experience managing corporate insurance risks

Effective communicator and presenter

Job description

A leading corporate risk advisory and insurance firm in Birmingham seeks a Client Service Manager to lead a team and enhance client relationships. This hybrid position requires proven leadership and communication skills, along with a strong understanding of the insurance market. You'll oversee client renewals and drive service excellence while fostering a vibrant team culture. Offering opportunities for professional growth, this role allows you to make a tangible impact on clients and colleagues.