Private Aviation Client Services Lead (Onsite)

VistaJet; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A premier aviation company in London seeks a Client Services Executive to manage client travel experiences. The role involves arranging flight services, proactive client communication, and collaboration with various teams to ensure seamless service. Candidates should have a strong customer service background and excellent communication skills. This position is permanent and requires onsite work in London.

Qualifications

• Experience in a customer service role is essential.
• Ability to handle demanding situations smoothly.
• Excellent English skills for clear communication.

Responsibilities

• Manage all flight-related services and keep itineraries updated.
• Communicate proactively with clients regarding their travel needs.
• Onboard new clients and maintain professional communication.
• Collaborate with sales, operations, and billing teams for client support.
• Keep technical systems updated and navigate various programs.

Skills

Customer service experience

Ability to multi-task

Interpersonal skills

Proactive service-driven

Job description

A premier aviation company in London seeks a Client Services Executive to manage client travel experiences. The role involves arranging flight services, proactive client communication, and collaboration with various teams to ensure seamless service. Candidates should have a strong customer service background and excellent communication skills. This position is permanent and requires onsite work in London.