Personal Banker & Customer Service Specialist (6-Month FTC)

NatWest Group; Greater London; On-site; GBP 30,000; Full time

Job summary

A leading financial services firm is seeking a Customer Service, Personal Banker in Camden. You will be integral in guiding customers to achieve their financial goals while providing outstanding service. The role includes supporting customers with general banking requests and identifying opportunities for financial products. This position offers a competitive salary of £29,745, a generous holiday entitlement, and various benefits. The role is on a six-month fixed-term contract, requiring flexible working hours.

Benefits

Flexible reward programme

33 days holiday

Monthly retirement fund contribution

Qualifications

• Motivated to develop your career and focus on customer-centric work.
• Able to highlight benefits of products in an understandable manner.
• Commitment to develop new skills and responsibilities.

Responsibilities

• Provide outstanding service and ensure a seamless customer experience.
• Help customers with banking needs and complete requests.
• Identify opportunities for simple financial products.
• Collaborate with teams to enhance the customer experience.

Skills

Customer service passion

Strong communication skills

Attention to detail

Ability to thrive under pressure

Interpersonal skills

Job description

A leading financial services firm is seeking a Customer Service, Personal Banker in Camden. You will be integral in guiding customers to achieve their financial goals while providing outstanding service. The role includes supporting customers with general banking requests and identifying opportunities for financial products. This position offers a competitive salary of £29,745, a generous holiday entitlement, and various benefits. The role is on a six-month fixed-term contract, requiring flexible working hours.