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Hospitality Supervisor

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Hospitality Supervisor
University of Bath
Bath
Vor Ort
GBP 24.000 - 26.000
Teilzeit
Vor 8 Tagen

Zusammenfassung

A prominent UK university is seeking a part-time Hospitality Supervisor to oversee catering services. The ideal candidate will have a strong background in customer service, team management, and health regulations. This role offers a competitive salary with additional bonuses available after the probation period.

Leistungen

£1,000 bonus after probation
Cycle to work scheme
Free counseling services
Generous leave allowance
Staff discounts on various services
Access to personal and professional development opportunities

Qualifikationen

  • Experience supervising in a customer-focused environment.
  • Ability to provide operational training to team members.
  • Familiarity with health and safety regulations.

Aufgaben

  • Train and manage team members effectively.
  • Ensure adherence to health and safety standards.
  • Oversee catering events and functions.

Kenntnisse

Supervision in customer service
Operational training
Knowledge of health and safety regulations
Teamwork
Jobbeschreibung

Salary Starting from £24,344, rising to £25,733

Grade Grade 4

Contract Type Part Time - Term Time, Open Ended

Placed on Monday 22 September 2025

Reference KD12957R

Special Conditions A variable shift pattern, working 5 days out of 7

Join our vibrant West Hospitality team at the University of Bath as a Hospitality Supervisor. We provide a dynamic hospitality service delivering catering for meetings, events, and conferences across the University campus.

The ideal candidate will have excellent organisational skills, ensuring all deliveries are prepared and dispatched on time to multiple campus locations throughout the day. You’ll supervise and work as part of a team to deliver outstanding service and maintain high standards. Teamwork is at the heart of everything we do, and the supervisor plays a key role in driving the success of the service.

Key Responsibilities

  • Training team members
  • Rota management
  • Adhering to financial regulations and health and safety/food hygiene standards
  • Opening and closing shifts
  • Setting up and providing a first-class service for catering events and functions

The role will be supported by junior staff who you will supervise and guide as well as by on-site managers who will promote your own personal development and growth. Full role details are included in the job description.

This term-time role is 30 hours per week, working 42 weeks of the year. Typical non-working weeks would be based around Christmas, Easter, and August – giving you a great work-life balance.

About you

We’re looking for someone who:

  • Has experience of supervising and excellent standards of customer service in a customer-focused environment
  • Can provide team members with operational training
  • Has knowledge of relevant health and safety regulations and licensing laws
  • Works well as part of a team and can remain calm under pressure during peak periods
Further information

This role is offered on a part time basis, working 30 hours per week.

For an informal discussion about the role please contact Sarah Stevens (Deputy Hospitality Operations Manager) on ss768@bath.ac.uk , however please ensure that you submit your application through the university website.

Campus Services New Starterbonus *.In addition to the great benefits Campus Services’ offers, we can offer you a £1,000 bonus. This is payable the month after successfully passing your six months’ probation. Please note this bonus is pro rata for part time positions.

This role is also eligible for the Campus Services Refer a Friend bonus*. If a University staff member has ‘referred’ you to apply for this vacancy they may be eligible for a bonus. Please ensure when applying you select ‘Campus Services Employee Referral’ when answering the question ‘Where did you learn of this job?' and email campusserviceshr@bath.ac.uk the name of the person who referred you.

  • Both bonuses are subject to terms and conditions.

We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.

We're continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer:

  • Free counselling services through Health Assured
  • Cycle to work scheme
  • Electric vehicle salary sacrifice scheme
  • Staff discount at Team Bath gym
  • Staff discounts on postgraduate tuition fees
  • Staff discount on language courses
  • Generous employer contributory pension schemes
  • Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
  • A wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and more
  • Free entry to the Holburne Museum in Bath
  • An excellent reward package that recognises the talents of our diverse workforce

We do not assess immigration or right to work status until offer stage. Being invited to interview does not guarantee you are eligible for visa sponsorship and all offers are conditional on meeting right to work requirements. Further information is available on our application support webpage.

We are constantly seeking to reduce the unconscious bias that enters any assessment process, with the goal of creating an inclusive and equal assessment process. To support this, personal details such as your name, may be removed from application forms at the initial shortlisting stage.

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* Der Gehaltsbenchmark wird auf Basis der Zielgehälter bei führenden Unternehmen in der jeweiligen Branche ermittelt und dient Premium-Nutzer:innen als Richtlinie zur Bewertung offener Positionen und als Orientierungshilfe bei Gehaltsverhandlungen. Der Gehaltsbenchmark wird nicht direkt vom Unternehmen angegeben. Er kann deutlich über bzw. unter diesem Wert liegen.

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