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Technology Engineer – SecOps

Salary £50,000 to £55,000 depending on experience

9-Month FTC

London Hybrid

Here at Saga Plc, we are recruiting for an experienced Technology Engineer to join our in-house team to support on some business-critical projects that focus on technology security enhancements across insurance, travel and our partners.

You will be able to step into this role quickly and already be an established and knowledgeable Technology Engineer. You will work closely with our Head of Infrastructure Operations, Lead SecOps Engineer and team of engineers. The team are based from Folkestone 2 days a week with 3 days from home. You’ll have the chance to be involved in some exciting technology transformation projects here. Sometimes our FTC vacancies can lead to a permanent opportunity after the term of contract or even before.

If you are comfortable being hands on with Microsoft 365, Intune, Entra ID, and Exchange Online, helping to keep environments secure, efficient, and future-ready, then this contract is for you.

We work in a hybrid way at Saga both at home and in the office. In this team we work mainly from our London office in Kings Cross and tend to have a pattern of 2-3 days per week. When we do come together as a team, it allows us to grow and learn plus it is a great opportunity to socialise and celebrate too!

Package Description

At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that\'s why we have put together an amazing benefits package for all colleagues.

• 25 days holiday + bank holidays
• Option to purchase additional leave - 5 extra days
• Pension scheme matched up to 10%
• Company performance related annual bonus - Up to 5%
• Life assurance policy on joining us, 4 x salary
• Wellbeing programme
• Colleague discounts including family discounts on cruises, holidays and insurance
• Range of reductions and offers from leading retailers, travel groups and entertainment companies
• Enhanced maternity and paternity leave
• Grandparents leave
• Income protection
• Access to Saga Academy, our bespoke learning platform

• Provide technical expertise to support project delivery tasks; implement new infrastructure and security functionality to support the Saga business units.
• Develop and maintain technical and process documentation, and ensure all information is accurate and up to date.
• Monitor systems and proactively raise issues to the business and to the technology team where required.
• Initiate and implement technical change requests to support business projects or to resolve incidents, communicating progress to both internal and external stakeholders.
• Provide technical support to incidents raised by the business and ensure these are resolved within target resolution times.
• Research and apply the required security remediation and vulnerability management activities when required and within expected timescales.

We are keen to speak with Tech Engineers from large organisations or MSP’s who have exposure to technology infrastructure in a customer facing organisations.

Candidates will need to demonstrate these key skills and meet the criteria below:

• Microsoft 365 administration - strong knowledge of Intune, Exchange Online, including license management, security and compliance configuration and general product administration within the Microsoft 365 Admin Center.
• Microsoft Entra - strong knowledge of Entra ID (Azure Active Directory) architecture, configuration and management. Experience with conditional access policies, MFA, SSO and application integrations.
• Automation and scripting - proficiency in PowerShell for automation of M365 and Entra tasks.
• Troubleshooting and support - advanced troubleshooting of authentication, access and service issues across M365 and Entra.

Candidates will ideally have;

• Knowledge and understanding of RBAC, privileged identity management (PIM) and Just-In-Time access.
• Experience with monitoring and reporting tools.
• Experience of maintaining and administering SharePoint Online, Teams and OneDrive.
• Microsoft 365 security and compliance knowledge - implementing and managing security controls, including DLP, MIP, and Defender for Office 365. Understanding of compliance features (eDiscovery, retention policies, auditing).
• Other relevant Microsoft certifications (e.g., Azure Administrator Associate, Security Engineer Associate) are desirable.

Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special

Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. We’re one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high-quality products and exceptional standards of service. Our product portfolio includes cruises, holidays, insurance, personal finance products and our Saga Magazine.

We aim to be the most-trusted brand for older people in the UK. Our focus on delivering exceptional products and service empowers our colleagues to create moments that are personal and special for our customers and for each other. Our values underpin our approach and help guide us to deliver our purpose.

We’re committed to making sure that colleagues can be their best, be themselves and make a difference – more than anywhere else. We do this by creating a truly inclusive culture, where all colleagues can bring their full and authentic selves to work and be treated with dignity and respect in an environment that is free from discrimination and harassment.

Thanks to our people, Saga has been ranked 6th in the UK’s Best Employers 2025 by the Financial Times and Statista. This recognition, based on the voices of 20,000 employees across the UK, is a testament to the great culture we’ve built together. This award belongs to all our colleagues who collectively make Saga a fantastic place to work.

We are champions of age inclusivity and signatories of the Age-Friendly Employer Pledge, we are proud of our multigenerational teams we have in place. We’re also a committed Disability Confident employer and ensure that our recruitment process is inclusive and accessible.

Your application will have fair consideration, and you’ll receive personal communication throughout your applicant journey when you apply to join Saga.

For more information on our DEI policies, colleague stories and other opportunities across the business, please visit Jobs and careers with Saga

Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.