Energy jobs in United Kingdom

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Empiric

Portsmouth, Hampshire, United Kingdom

Other

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Yes

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2

06.06.2025

21.07.2025

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Rate: Negotiable (Inside IR35)

Duration: 6 months initially and extendable (long term project)

Responsibilities

• 12+ years CRM experience with a minimum of 3 years in the public sector or Energy & Utilities Services domain
• PSS (Salesforce Public Sector Cloud) implementation experience is mandatory.
• Experience working on PSS cloud and good understanding of GDS is preferred.
• CRM/Salesforce solution experience is a plus.
• Proven ability to design and optimize business processes and integrate them across systems.
• Detail-oriented with the ability to learn new concepts quickly.
• Strong verbal, written, presentation, and interpersonal skills.
• Ability to collaborate within a team to solve problems.
• Act as a Trusted Digital Transformation Advisor for customers.
• Lead business process redesign, roadmap planning, and multi-cloud implementations.
• Assess customer requirements, co-create future vision, and map to Salesforce solutions.
• Provide guidance on target architecture, phasing, and transition plans.
• Offer domain expertise to define solutions on the Salesforce 360 platform.
• Help build CRM strategies and roadmaps, leveraging Salesforce technologies.
• Design and configure solutions for complex business requirements.
• Collaborate with technical teams to determine solution details and assess risks.
• Stay updated with industry trends and Salesforce solutions.

Summary

• The Solution Architect acts as an industry expert on Salesforce Customer 360 Platform, aligning solutions with enterprise architecture in the public sector and energy/utilities industries.
• Requires strong industry knowledge, strategic thinking, and solution expertise to guide technical sales and implementation.
• Must have expertise in business strategy, architecture, data, integration, security, cloud, and related areas to develop tailored Salesforce solutions.