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IT Service Delivery Lead (Hybrid) – Public Sector Impact
Descripción de la vacante
A leading public service organization seeks an IT Service Manager to play a key role in delivering effective technical services. You will manage end-to-end service performance, collaborate with teams, and oversee customer-facing services. This hybrid position offers competitive pay of up to £46,547, along with a generous leave package and a robust pension scheme. Join a diverse and inclusive environment that values your contributions to improve user experience.
Servicios
Formación
- Strong service management expertise is required.
- Ability to engage stakeholders effectively.
- Experience managing large-scale IT services using ITIL frameworks.
Responsabilidades
- Manage end-to-end service performance.
- Collaborate with technical teams and suppliers.
- Oversee major customer-facing services.
Conocimientos
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.