5,292

Cyber Security jobs in United Kingdom

Senior Customer Success & Account Manager

Capcon Asia

City Of London
Hybrid
GBP 80,000 - 100,000
30+ days ago
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Strategic Account Executive - Eastern Europe

Ping Identity

City Of London
Hybrid
GBP 70,000 - 90,000
30+ days ago

UPS Service Engineer

Schneider Electric North America

City Of London
On-site
GBP 35,000 - 50,000
30+ days ago

Fleet Operations Specialist

Schneider Electric North America

City Of London
On-site
GBP 40,000 - 60,000
30+ days ago

Agile Business Analyst - Consultant - Digital Excellence

Capgemini Invent

City Of London
On-site
GBP 55,000 - 75,000
30+ days ago
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Chief of Staff

Freelancingforgood

United Kingdom
Remote
GBP 59,000 - 97,000
30+ days ago

Remote Engineering Manager — Lead High-Impact Security Platform

CybSafe

United Kingdom
Remote
GBP 80,000 - 100,000
30+ days ago

Associate Technician

FlightSafety International

Farnborough
On-site
GBP 25,000 - 35,000
30+ days ago
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Manager - Platinion- Public Sector - Oracle HCM

The Boston Consulting Group GmbH

City Of London
On-site
GBP 70,000 - 100,000
30+ days ago

Senior Enterprise SaaS Account Lead - Remote UK

Menlo Ventures

United Kingdom
Remote
GBP 50,000 - 70,000
30+ days ago

Enterprise Account Manager - UK

Menlo Ventures

United Kingdom
Remote
GBP 50,000 - 70,000
30+ days ago

Key Account Manager - IT Security,

Ashdown Group

City Of London
Hybrid
GBP 42,000 - 50,000
30+ days ago

AWS Data Engineer

Capgemini

City Of London
On-site
GBP 50,000 - 75,000
30+ days ago

Hands-on Threat Modeling Engineer

Jane Street

City Of London
On-site
GBP 60,000 - 80,000
30+ days ago

Enterprise Account Executive, United Kingdom

Halcyon

City Of London
Hybrid
GBP 89,000 - 120,000
30+ days ago

Data Protection Officer (DPO)

HR Force International

City Of London
On-site
GBP 60,000 - 80,000
30+ days ago

General Counsel / Head of Legal

HR Force International

City Of London
On-site
GBP 120,000 - 160,000
30+ days ago

Director of Sales, Payments

P2P

City Of London
On-site
GBP 125,000 - 150,000
30+ days ago

Business Development Consultant – Cybersecurity & Technology

BDR Voice & Data Solutions Limited

Stratford-upon-Avon
On-site
GBP 30,000 - 50,000
30+ days ago

Technical Support Engineer (Bilingual English/French)

Verkada

City Of London
On-site
GBP 30,000 - 45,000
30+ days ago

Insider Threat & Data Loss Prevention (DLP) Specialist

Axiom Software Solutions Limited

United Kingdom
Remote
GBP 69,000 - 88,000
30+ days ago

Insider Threat & DLP Lead - Remote Europe/UK

Axiom Software Solutions Limited

United Kingdom
Remote
GBP 69,000 - 88,000
30+ days ago

R&D Tax | Software Manager

PwC UK

Manchester
On-site
GBP 70,000 - 90,000
30+ days ago

Senior Customer Solutions Engineer

Luminance

City Of London
On-site
GBP 60,000 - 80,000
30+ days ago

Coding and Programming Trainee. Job in Leeds Education & Training Jobs

ITOL Recruit

Leeds
On-site
GBP 25,000 - 40,000
30+ days ago

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Senior Customer Success & Account Manager
Capcon Asia
City Of London
Hybrid
GBP 80,000 - 100,000
Full time
30+ days ago

Job summary

A leading AI compliance platform is seeking a Senior Customer Success & Account Manager to manage enterprise client relationships. This role involves leading renewals, driving product adoption, and coordinating with various internal teams. The ideal candidate will have over 8 years of experience in customer success or account management, alongside fluency in Mandarin. This position offers a remote-first work arrangement with travel flexibility.

Qualifications

  • 8+ years of experience in Customer Success / Account Management / Solution Consulting.
  • Proven track record with enterprise/regional clients in SaaS.
  • Fluency in Mandarin is required; Cantonese is a strong plus.

Responsibilities

  • Lead customer success engagements post-implementation.
  • Serve as the key point of contact for enterprise clients.
  • Drive product adoption, usage, and retention across accounts.
  • Identify up-sell/cross-sell opportunities and manage renewal cycles.

Skills

Customer Success
Account Management
Solution Consulting
Fluency in Mandarin
Commercial mindset
Job description
Senior Customer Success & Account Manager
About the job Senior Customer Success & Account Manager

Why is this role exciting?

  • Join a globally recognised AI-powered AML compliance platform, headquartered in London.
  • Be the key relationship driver for high-profile accounts (Banking institutions, Asset management,...)
  • Take over a strategic portfolio and lead renewals, up-sells, and cross-sells across enterprise clients.
  • Work cross-functionally while reporting directly to the Head of Customer Success (based in Australia).
  • Earn up to MYR350k in commission based on performance, with a strong support structure in place.

Key Projects

  • Own and expand a portfolio of enterprise/regional clients in APAC.
  • Deliver tailored success plans, QBRs, and customer advocacy initiatives.
  • Support long-term adoption, client satisfaction, and commercial growth.
  • Work closely with implementation and technical teams (based in Malaysia) to support customised solutions.

Responsibilities

  • Lead customer success engagements post-implementation.
  • Serve as the key point of contact for enterprise clients (mainly compliance stakeholders).
  • Drive product adoption, usage, and retention across accounts.
  • Identify up-sell/cross-sell opportunities and manage renewal cycles.
  • Coordinate with internal teams to escalate client needs and support roadmap input.
  • Track client health scores and proactively address churn risks.

Must Have

  • 8+ years of experience in Customer Success / Account Management / Solution Consulting
  • Proven track record with enterprise/regional clients in SaaS
  • Fluency in Mandarin (required); Cantonese a strong plus
  • Commercial mindset with experience in renewals, up-sells, and cross-sells
  • Ability to manage complex relationships with senior compliance/risk stakeholders

Nice-to-have

  • Experience in AML/KYC/Compliance or Cybersecurity SaaS
  • Background in managing configurable platforms or financial systems

Level / Grade

  • Report directly to the Head of Customer Success

Work arrangement / Location

  • Remote-first (WFH) with flexibility and regional travel as needed

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.