Customer Support ofertas em Grã-Bretanha

Work Flexibility: Hybrid

The Product Manager is responsible for developing and leading marketing strategies for the joint replacement (JR) and the robotics portfolio in the South of the UK.

This role involves conducting market research to assess product requirements, defining strategic direction, and managing the full product lifecycle. Responsibilities include planning and executing product launches, overseeing promotional campaigns, setting pricing strategies, and managing local budgets. The role also supports the sales team by providing essential tools and materials to drive market success and ensuring alignment between marketing and sales initiatives.

Prior marketing experience within the medical device field is preferable but not essential. As a subject matter expert, the role demands a deep understanding of the field, along with strong analytical skills to support effective problem-solving.

A bachelor’s degree or equivalent is typically required, along with a minimum of 4 years of relevant experience.

We are seeking a highly skilled and motivated Product Manager to join our growing Joint Replacement business. In this role, you will be one of two Product Managers partnering closely with the UK Education Manager to drive the success of the JR portfolio across the southern region of the UK and working with our distributor in the Republic of Ireland.

You will be responsible for the local execution of the European divisional strategy, promoting innovative products that improve patients’ lives. This position operates within a matrixed organization, requiring close interaction with a wide range of stakeholders across national and regional levels, including sales, marketing, medical education, and other cross-functional teams.

Your contributions will be critical in supporting sales efforts, enhancing product adoption, and elevating customer engagement for Stryker’s Joint Replacement solutions.

This is more than just a job —it’s a career opportunity that offers personal development, growth, and the potential to gain organizational influence. With Stryker, your career path can evolve in multiple directions, tailored to your strengths and ambitions.

Stryker is one of the world’s leading medical technology companies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in Orthopaedics, Medical and Surgical and Neurotechnology that help improve patient and hospital outcomes.

You will partner with the sales organization to support, influence, and execute our JR (hip, knee, and robotics) commercial initiatives across the South of the UK.

• Assist in the execution of the annual marketing plan, supporting campaign rollouts and sales initiatives in collaboration with the sales team.
• Leverage marketing tools developed by brand teams — including customer-facing materials, sales support assets, brand literature, presentations, and campaign collateral to effectively support and promote the JR portfolio.
• Deliver training to the sales team on how to effectively utilize marketing materials developed by the Marketing team
• Manage purchase orders and track regional marketing spend in line with budget plans.

• Act as a strategic business partner to the Business Unit Director and Unit Managers and Regional Sales Managers (RSMs), providing marketing insights and support that drive commercial success.
• Assist with product forecasting by gathering input and insights from the field.

• Gather competitive market insights from the field to develop targeted marketing plans and campaigns.
• Support the launch of new products and the phase-out of legacy items by managing logistics, communication, and field team updates.

• Build and maintain strong relationships with key customers, including regular engagement with surgeons to support the sales process and strengthen brand loyalty.
• Organize logistics for TPEC's and Stryker education events, including venue booking, attendee coordination, and material preparation.
• Maintain a database of key customer and KOL interactions to support ongoing engagement plans. Assist in gathering customer feedback and field input to support data collection and reporting.
• Serve as the marketing lead for product-related inquiries and planning across the southern sales organization.
• Serve as the first point of contact for general marketing inquiries from the sales team and Indirect Channels, escalating complex queries when needed.
• Partner with the educational manager to align marketing efforts with national education strategies and ensure effective program delivery.
• Work with sales and education teams to ensure smooth delivery of surgeon engagement events and programs.

• Working with the European Brand Team you will translate brand strategies into impactful, locally relevant campaigns by leveraging global and regional marketing tools, collateral, and messaging.
• Lead Targeting of attendance for all Stryker events. Raise profile and awareness of events and keep RSM’s and teams focused on driving attendance.

Customer-oriented achievers. Someone with an unparalleled work ethic and customer-focused attitude, keeping the customer at the top of their mind in everything they do. The primary customers being the sales team and surgeons.

Game changers. People passionate about living out Stryker’s mission to make healthcare better.

Relationship Builder. Someone who builds and maintains relationships internally and with key clients/customer groups that support and improve personal/team effectiveness.

Challenger. Someone who will seek out the hard projects and work proactively to find just the right solutions.

Accountable team player. Someone who collaborates effectively across the JR Marketing team that is based across Europe and is willing to roll up their sleeves to get the job done.

• University degree (e.g. BSc. /B.A. in business with an emphasis in marketing preferable, life sciences, or health related discipline)
• 3+ years sales/marketing experience (medical device related field is preferable)
• Previous experience in selling or marketing orthopaedic products is a strong advantage. However, we also welcome highly engaged and motivated professionals who demonstrate passion, drive, and a strong ability to learn and adapt quickly in a dynamic, fast-paced environment.
• Excellent organizational, interpersonal, and analytical skills required
• You will demonstrate a very high level of communication skills (verbal & written)
• Demonstrated proficiency in Microsoft Office (Excel, Word & PowerPoint)
• Demonstrates strong financial acumen
• Fluency in English is essential

Location: Hybrid

Travel Percentage: Up to 40%