Customer Success jobs in United Kingdom

This is your chance to lead from the front in one of Sitetracker’s highest-impact roles. As a Senior Sales Engineer, you won’t just support deals—you’ll become the technical linchpin accelerating our expansion across the EMEA region. This role exists to drive outcomes in a high-stakes, high-growth market where enterprise customers are deploying mission-critical infrastructure.

You’ll lead deep, prescriptive conversations with prospects—turning complex operational challenges into scalable solutions using Sitetracker’s category-defining platform. Your ability to act with agency and bring intense competence will directly influence revenue growth and customer success.

You’ll join a team of top performers who thrive by owning their craft, acting decisively, and partnering closely across functions. And for the right candidate, this is a career-defining opportunity to grow fast, move fast, and build for tomorrow.

You’ll be the trusted technical advisor from the first discovery call through technical validation and close. You’ll shape buying decisions by leading tailored demos, building solution narratives, and influencing stakeholders at every level—from field operations to the C‑suite. You’ll be part of the team that is responsible for growing our EMEA region.

You’ll drive pipeline velocity, reduce friction in the sales cycle, and translate Sitetracker’s product capabilities into tangible business outcomes. Your partnership with Account Executives will be essential to driving both net‑new wins and long‑term customer value. You’ll also influence how we evolve—whether by feeding insights into the product roadmap, contributing to sales enablement, or mentoring peers. Your role isn’t just to keep up—it’s to raise the bar.

• + Successfully supported enterprise software sales cycles from discovery to close
• + Delivered compelling, value-based product demonstrations tailored to stakeholder needs
• + Navigated technical evaluation processes including RFPs, security reviews, and POCs
• + Translated customer requirements into scalable, real-world platform solutions
• + Configure and architect customised solutions during the sales cycle

• + Quickly learned new solutions and configured software environments independently
• + Built, maintained, and customized demo environments for complex use cases
• + Integrated enterprise systems (e.g., Salesforce, GIS) with technical credibility
• + Demonstrated deep product knowledge that elevated stakeholder confidence
• + Functioned as a solution architect across multiple high-value enterprise opportunities

• + Ran complex sales opportunities in telecom, energy, utilities or across multiple different verticals/industries
• + Connected industry trends to customer goals in discovery and solutioning
• + Closed a variety of deals (Mid Market, Enterprise & strategic) with site- and asset-based operational complexity
• + Anticipated challenges unique to large-scale infrastructure rollouts
• + Acted as a regional authority on industry-specific use cases and best practices

• + Tailors communications for different audience including C-level executives (business strategy) and IT/Operations/Architecture leadership (technical validation)
• + Mapped platform functionality to financial and operational metrics
• + Partners cross-functionally to align Sitetracker’s solution with customers strategic goals
• + Operates with near complete autonomy, consistently delivering high quality, complex deliverables and driving consensus among internal stakeholders (Product, Sales, Services)
• + Influences strategic outcomes beyond the technical solution alone

• Ramp on Sitetracker’s platform, SE methodology, and demo environments
• Lead technical discovery and solutioning on active opportunities
• Deliver your first tailored, value-based demo to a key prospect
• Collaborate with AEs to build regional sales strategies
• Shadow top performers and complete SE certification

• Own the full technical sales cycle for mid-to-large enterprise accounts
• Build reusable demo flows and technical assets that accelerate velocity
• Influence win strategy through technical close plans
• Partner with Product and Marketing to refine messaging based on field insight
• Contribute to internal training by sharing best practices and lessons learned

• Drive consistent impact in win rates, deal size, and cycle time
• Lead complex, multi-stakeholder deals from first touch to close
• Mentor new SEs and elevate team performance
• Shape product direction by providing structured customer feedback
• Be recognized as a strategic partner to Sales Leadership and Product