Account Manager

Corecom Consulting; Leeds; On-site; GBP 40,000 - 50,000; Full time

Job summary

A UK-based SaaS company is seeking an Account Manager to drive customer success and manage client relationships. This hybrid role offers a competitive salary of £40,000 - £50,000 and the chance to shape the customer experience within a collaborative and dog-friendly office culture. Candidates with 2-4 years of relevant account management experience and excellent communication skills are encouraged to apply.

Benefits

Hybrid working environment

Collaborative office culture

Opportunity for international travel

Contribution to a growing business

Qualifications

• 2-4 years' experience in account management, preferably in SaaS/B2B tech.
• Strong communication and customer service skills are essential.
• Experience with CRM systems, especially HubSpot, is desirable.

Responsibilities

• Manage a portfolio of clients, building long-term relationships.
• Guide new customers through onboarding and platform adoption.
• Support renewals, upselling, and cross-selling opportunities.
• Monitor customer satisfaction and resolve queries promptly.
• Collaborate with internal teams on various initiatives.

Skills

Account management experience

Excellent communication skills

Customer service skills

Highly organised

Proactive

Commercial awareness

Spanish language skills

Tools

CRM (HubSpot)

Job description

Overview

Account Manager - UK-based SaaS Company (Hybrid)

Are you passionate about building strong client relationships and helping businesses get the most from innovative software? We're a growing UK-based SaaS company supporting clients across the UK and internationally. We're looking for an Account Manager to join our collaborative, supportive team and play a key role in driving customer success.

Responsibilities

• Manage a portfolio of a number clients, building trusted, long-term relationships
• Guide new customers through onboarding and platform adoption
• Support renewals, upsell opportunities, and cross-selling initiatives
• Monitor customer satisfaction and resolve support queries promptly
• Collaborate with Product, Marketing, and Business Development teams
• Contribute to tender submissions, industry events, and client meetings

Qualifications

• 2-4 years' account management experience (SaaS/B2B tech preferred)
• Excellent communication and customer service skills
• CRM experience (HubSpot desirable)
• Highly organised, proactive, and commercially aware
• Spanish language skills and construction industry experience are a plus

Benefits

• Newly created role with the opportunity to shape the customer experience
• Hybrid working with occasional office attendance and international travel
• Small, collaborative, and dog-friendly office culture
• Be part of a growing international business making a real impact

Salary: 40,000 - 50,000 (dependent on experience)

If you thrive in a fast-growing, customer-focused environment and want to make your mark, we'd love to hear from you.