DescriptionManufacturing Services Co-ordinator

Rolls-royce; Warrington; On-site; GBP 60,000 - 80,000; Full time

Job summary

A modern university in the UK is seeking an Operations Controller to ensure the safety and security of students, staff, and facilities. This role involves incident response, monitoring CCTV, and directing on-site teams. The ideal candidate will have proven experience in security operations, excellent communication skills, and the ability to act decisively under pressure. Benefits include a competitive salary with a 20% shift allowance, 38 days of annual leave, and a Local Government Pension Scheme.

Benefits

Generous annual leave entitlement

Local Government Pension Scheme

Holistic wellbeing benefits

Comprehensive Employee Assistance Programme

Qualifications

• Proven experience in a control-room or security operations environment.
• Strong situational awareness and confidence to lead during incidents.
• Excellent communication, organisational and problem-solving skills.

Responsibilities

• Incident response and monitoring CCTV systems.
• Direct on‑site security teams and coordinate responses.
• Liaise with external agencies when required.

Skills

Situational awareness

Communication skills

Organisational skills

Problem-solving skills

Decision making under pressure

Education

GCSE in Maths and English

SIA CCTV or Door Supervisor licence

First Aid at Work certificate

Tools

CCTV systems

Radio systems

Access control systems

Job description

About the Role

As an Operations Controller you will play a key role in ensuring the safety and security of students, staff, and facilities across the University of Derby. Based within our 24/7 Control Room at the Kedleston Road campus, you will coordinate all aspects of security operations, from incident response and monitoring CCTV systems to directing on‑site teams and liaising with external agencies. You will act as the central point of contact for all planned and reactive security activity, delivering a professional, efficient and customer‑focused service at all times.

Responsibilities

• Incident response and monitoring CCTV systems.
• Direct on‑site security teams and coordinate responses.
• Liaise with external agencies when required.
• Act as a central point of contact for all planned and reactive security activity.
• Maintain accurate records and reports of security incidents.

Qualifications

• Proven experience in a control‑room or security operations environment.
• Strong situational awareness and confidence to lead during incidents.
• Excellent communication, organisational and problem‑solving skills.
• Ability to make quick, effective decisions under pressure.
• Comfortable using CCTV, radio and access‑control systems.
• GCSE (or equivalent) in Maths and English and a full, clean UK driving licence.
• Current SIA CCTV or Door Supervisor licence and First Aid at Work certificate highly desirable.
• IT competence and experience operating large‑scale security systems.

Benefits

• Salary includes a 20% shift allowance.
• Generous annual leave entitlement of 38 days (inclusive of bank holidays and concessionary days, pro‑rata).
• Local Government Pension Scheme.
• Holistic wellbeing benefits and support, including family‑friendly policies.
• Generous sick pay provision and comprehensive Employee Assistance Programme.

About the University

University of Derby is a modern university driven by delivering excellence and opportunities for students, staff and the region. With outstanding teaching and research facilities, the university recently achieved Gold in the prestigious Teaching Excellence Framework (TEF) 2023, recognises outstanding student experience and outcomes. The University values inclusivity, staff wellbeing and offers opportunities for career progression.