Operations Manager: Property & Care Services Leader

McCarthy Stone; Poole; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading home provider in Poole is seeking an Operations Manager to lead and optimize the supply chain, logistics, and operational functions. The ideal candidate will manage frontline teams, drive customer service excellence, and ensure compliance with health and safety standards across developments. The role involves resolving issues efficiently and developing high-performing teams to meet business objectives. A commitment to quality and service delivery is essential for success in this role.

Qualifications

• Experience in managing teams and driving performance.
• Ability to resolve complaints and issues quickly.
• Knowledge of health and safety regulations.

Responsibilities

• Lead the frontline team to run developments and services.
• Drive a customer-centric performance culture.
• Recruit and develop site teams to meet business objectives.

Skills

Leadership

Customer service management

Team building

Health and safety compliance

Job description

A leading home provider in Poole is seeking an Operations Manager to lead and optimize the supply chain, logistics, and operational functions. The ideal candidate will manage frontline teams, drive customer service excellence, and ensure compliance with health and safety standards across developments. The role involves resolving issues efficiently and developing high-performing teams to meet business objectives. A commitment to quality and service delivery is essential for success in this role.