Customer Care Representative jobs in United Kingdom

Ipswich — Currys, Ipswich | Permanent | Full Time | 30‑39 hours per week, with flexibility to work additional hours | £13.32 per hour (London stores additional £0.45 per hour), plus an average bonus per hour of £1.77.

At Currys, we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best‑known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.

Our Account Executives have the skills and ideas that make the magic happen for our business‑to‑business (B2B) operation. Their mission is to connect our business customers with the right tech to meet their business needs, creating an unforgettable experience in the process that keeps them coming back. You’ll be proactive in finding opportunities and be quick to adapt in an ever‑changing industry. Every decision you make will keep our business customers at the heart of it.

• Make every customer interaction memorable.
• Ask the right questions to match business customers with products.
• Build and maintain a network of local business owners.
• Grow new business relationships and develop accounts.
• Contribute towards the overall sales performance of the store.
• Be aware of local competitor activities and suggest ways to stay ahead.

• Experience working with customers either in a retail or B2B environment (or both!).
• The drive to achieve targets and exceed customer expectations.
• An eagerness to learn about the latest technology.
• Confidence working in a team.

• Monthly performance‑related bonus.
• Product discounts on the latest tech.
• A range of wellbeing initiatives.

Alongside 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme (for permanent colleagues), you’ll find a host of benefits designed to work for you.

Join our Business Sales team and we’ll be with you every step of the way, helping you make this role your own and develop the career you want. We’ll give you the chance to learn new skills, try out different opportunities and work with teams across the business to help you progress quickly.

Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.

Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email careers@currys.co.uk and we’ll do our best to help.