Customer Care Advisor jobs in United Kingdom

As a Commercial Account Executive you will retain and grow a loyal client portfolio while driving new business across the region.

• Managing and developing a portfolio of loyal commercial clients.
• Identifying and securing new business opportunities through networking, referrals, and proactive outreach.
• Delivering tailored insurance solutions and expert risk management advice.
• Collaborating with a dedicated Account Handling team to ensure exceptional client service.
• Maintaining compliance with FCA regulations and internal standards.

• Proven experience in commercial insurance, ideally with a focus on new business development.
• A relationship-builder with a consultative approach and commercial acumen.
• Someone who brings energy, ambition, and a client‑first mindset.
• A professional with an existing client base (desirable but not essential).
• Confident communicator across face‑to‑face, phone, and digital channels.
• Familiarity with Acturis or a willingness to learn.

When you join us you can expect a supportive culture and an attractive range of rewards and benefits which include:

• Competitive salary with an annual pay review and bonus scheme.
• Flexibility with Hybrid working options (3 in the office and 2 from home once settled in).
• 27 days annual leave (includes a day off for your birthday and another for a religious holiday of your choice) + bank holidays.
• Auto enrolment into our excellent pension scheme (5% employer matched contribution).
• Flex-benefits – a range of flexible benefits to choose from, that are most important to you.
• Group Life Assurance cover – a massive X4 of salary.
• 3 months Maternity, Paternity & Adoption leave all fully paid.
• Professional qualification study support relevant to your role and career.
• Perks at work – amazing discounts on cinema tickets, meals out, luxury items etc.
• Holiday purchase scheme – up to 5 days annually.

Launched in 2018 Jensten is one of the UK's largest independent broking groups. Growing organically and through strategic acquisition we now place over £650m GWP into the market via our retail insurance broking, Lloyd's and London Market broking, and specialist underwriting arms.

We fill the void in the market between a consolidator and a provincial broker. We have the scale, ambition and expertise to stand out, but the people, culture and entrepreneurial DNA to maintain our client focus. Which is why we are not just one of the leading independent broking groups, we are one of the most exciting too.

And that is why you should join us!

Our goal is to have people in our Group that enjoy being part of one team with the shared commitment to delivering insurance distribution excellence. A big part of how we do this is by listening and then acting on what we hear. Our EVP work is key to maintaining and enhancing our culture and making Jensten Group a fantastic place to work, learn and grow.