Crm jobs in Grande-Bretagne

We are looking for a Business Analyst to support clients in achieving their business goals and delivering innovative solutions in a fast‑paced, multi‑vendor consulting environment.

• Work with clients to understand business goals and priorities, and collaborate with functional teams to formulate solution concepts.
• Build valuable client relationships and demonstrate exceptional delivery.
• Support business development by contributing to proposals and client presentations.
• Create innovative insights that support clients’ change agendas and improve operations.

• Strong analytical and problem‑solving skills
• Keen attention to detail
• Excellent written and verbal communication skills
• Eager to build valued relationships with clients and peers across EY
• Strong drive to excel professionally and to guide and motivate others
• Identifies new opportunities and creates proposals to solve complex client problems
• Passion for developing people through coaching and mentoring junior staff
• A continued ambition to learn and innovate with emerging technologies

• At least 2 years of experience in a consulting firm, industry, or government organization within local European & US markets.
• Experience gathering, defining, and documenting business and solution requirements for the enhancement, replacement, or introduction of IT systems.
• A strong academic record, including a third‑level degree.
• Experience in focus industries such as Power & Utilities, Government, Financial Services, Life Sciences, or Telecommunications & Media.
• Experience operating in a fast‑paced, multi‑vendor client‑facing environment.
• Experience in business development, including client relationship management and proposal support.

• Experience analyzing systems and procedures, process design, and modelling (As‑is and To‑be assessments for a Target Operating Model).
• Experience with Waterfall and Agile methodologies, including creation of User Stories or Use Cases and collaboration with Product Owners.
• Experience conducting workshops and interviews.
• Stakeholder management and collaboration with Development and Testing teams to deliver high‑quality solutions.
• Experience delivering large‑scale business/technology programmes, preferably in ERP or CRM implementations (Oracle, MS Dynamics, SAP).

• Continuous learning opportunities to develop a future‑ready mindset.
• Flexibility and tools to enable meaningful impact and personal success.
• Transformative leadership support through coaching and confidence building.
• A diverse and inclusive culture that values authenticity and collaboration.

We collect optional personal information across several dimensions of diversity and inclusion to help us analyse and improve our recruitment process. Your data is kept confidential and not used to assess your candidacy.

• Employment Type: Full Time
• Experience: Minimum 2 years required
• Vacancy(s): 1