Client Advisor (Harrods)

Technogym; Reading, Greater London; On-site; GBP 35,000 - 55,000; Full time

Job summary

A premium fitness brand is seeking a Client Advisor in Mayfair, London. The role involves leveraging outstanding sales skills to engage clients and drive sales, focusing on the premium fitness and wellness market. Ideal candidates should have a consultative sales background, experience with high-end consumers, and a passion for fitness. This position offers competitive benefits and opportunities for career growth.

Benefits

Competitive salary

Incentive scheme with uncapped commissions

Pension and Life Assurance Scheme

Private Medical Insurance

Corporate Wellness Programme

Employee Assistance Programme

Qualifications

• Proven experience in a consultative sales role.
• Excellent communication and presentation skills.
• Experience in managing complex deals.

Responsibilities

• Uncover market opportunities and establish networks.
• Manage and optimise sales pipelines.
• Achieve sales targets and provide post-sale customer care.

Skills

Consultative sales experience

Complex deal management

Premium customer service

Knowledge of fitness products

CRM software experience

Digital proficiency

Excellent communication skills

Project management skills

Passion for sports and wellness

Tools

Salesforce

Job description

Benefits

• Competitive salary
• Incentive scheme – Uncapped commissions and double commission accelerators
• High‑end and up‑to‑date tools to do the job well
• 33 days (increasing further with long service) holiday, inclusive of public holidays
• Pension and Life Assurance Scheme
• Private Medical Insurance
• Corporate Wellness Programme and Wellness benefits
• Retailer discounts portal and partner benefits
• Employee Assistance Programme
• Product Employee Purchase Scheme
• Comprehensive Induction Programme
• Promoting from within is our first priority
• Amazing people!

Our Company

Technogym inspires 70million daily users to train using our innovative & engaging solutions for fitness, sport and health. By promoting the Healthness lifestyle of exercise, a balanced diet, and a positive mental approach, AI Tracking & Longevity, Technogym has rapidly grown into a success story of over 2,800 employees at 16 branches, expanding to more than 150 countries. It has been selected as Official Supplier to 10 editions of the Olympic Games - from Sydney 2000 to Milano Cortina 2026.

Suppose you are a team player with strong relationship skills and an international approach, eager to invest your energy in building dreams. In that case, you have the right spirit to join Technogym because you have the IMBESTIO! You will naturally fit our culture if you work out and live a healthy lifestyle, are proactive, determined, and are digitally savvy. Move with us for a better world!

Your Role

Our Client Advisor will play a pivotal role in our pioneering Technogym Hub located in the prestigious area of Mayfair, London. As an integral player in the Technogym team, you will use your outstanding sales skills and product expertise to deliver a first‑class client experience. Your mission is to drive brand engagement, drive footfall and drive Home sales.

Utilising your knack for business development, you will develop a strong client base and build on customer relationships to maximise opportunities and establish Technogym as the go‑to premium/luxury brand in the fitness and wellness space. You will interact directly with our prestigious home clients as well as through their partners such as architects, designers, and personal trainers.

The role will be primarily based in our Technogym Hub, One Berkeley Street with some local travel to visit clients expected. Our ideal candidate is a passionate Salesperson with a natural hunger for business development and sales, alongside the ability to deliver a premium experience to our clients.

Your Impact

What you will do

• Uncover untapped market opportunities through:
  • Establishing a network of relevant architects, designers and personal trainers
  • Fostering relationships with key decision makers at locations and events frequented by HNWI (including golf/tennis clubs, charity programmes, art exhibitions etc.)
  • Marketing and networking events
• Manage and optimise sales pipelines to maximise opportunities
• Achieve and exceed assigned sales targets
• Identify consumer leads and sales through innovative B2B2C strategies
• Establish yourself as an expert in the Technogym brand and our solutions by regularly refreshing your knowledge and staying up to date with new ranges and digital functionality
• Create and present CAD visuals to clients (full training is provided)
• Nurture ongoing client relationships through practising effective clienteling
• Arrange appointments to welcome clients into the Hub
• Engage with walk‑in customers, demonstrating our solutions and selling consultatively in face‑to‑face scenarios
• Support in arranging and executing Technogym Hub marketing and client events
• Follow up and provide post‑sale customer care to ensure clients get the most out of their Technogym solutions

About You

• Proven previous experience in a consultative sales role
• Experience in managing complex deals and solution‑based selling
• Premium/luxury customer service
• Knowledge of the Home Consumer market. Experience working with architects and designers is a plus.
• Knowledge of fitness product use and physiological benefits
• Solid experience with CRM software (knowledge of Salesforce is a plus)
• Social media, IT proficiency and digital skills
• Excellent listening, communication and presentation ability
• Ability to work independently with high organisation, attention to detail and project management skills
• Results‑driven approach
• A passion for brand, luxury, design, Made in Italy…
• Loves Technogym products and solutions
• Passion for sports, fitness and wellness

Discover Your Potential

Discover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true

Technogym is an Equal Opportunities Employer

We are an equal opportunity employer and value diversity at our company. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief.