Account Executive

Kings Security; Bradford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading security company in Bradford is seeking an Account Executive to support their Corporate Accounts & Sales Team. This position involves customer liaison, database management, and reporting, with a focus on maintaining customer relationships to ensure service agreements are fulfilled. Ideal candidates will possess strong organizational skills and have a positive, proactive approach. A comprehensive benefits package is offered.

Benefits

Supportive and Collaborative Environment

Company Health Care Plan

Company Pension

Life Insurance

25 days holiday plus Bank Holidays

Development Opportunities

Referral Scheme

Long Service Awards

Employee Recognition Scheme

Employee Benefits Programme

Qualifications

• Previous experience in an administration role.
• Self-motivated, energetic & positive.
• Organised & good planning skills.
• Credible, persuasive & tenacious.
• Proficient & analytical.
• Excellent verbal & written communication skills.
• Excellent computer skills.
• Confident & flexible.

Responsibilities

• First point of contact for customers via e-mail and telephone.
• Maintain relationships with key customer and supplier contacts.
• Update database and keep information up to date.
• Manage Client Portal and ensure service agreements are met.
• Perform weekly and quarterly analysis and maintain accurate records.

Skills

Business Development

Customer Service

Revenue Growth

Account Management

Communication

CRM

Excel

Salesforce

Job description

Company Overview

Kings Secure Technologies (KST) is dedicated to leading and innovating in the security fire life safety and compliance sectors across Europe. Our mission is to provide design‑led solutions that leverage the latest technologies ensuring our clients receive the highest quality products and services.

Summary

We are seeking an Account Executive to join our dynamic team at KST. This role is pivotal in providing administrative support to the Corporate Accounts & Sales Team.

Responsibilities

• Being first point of contact for customer- liaising directly via e-mail and telephone.
• Maintain relationships with key customer and supplier contacts.
• Updating database and keeping information up to date.
• Management of Client Portal
• Identify and resolve issues affecting customer service and account profitability.
• Liaising with various department within business to create reports on timescales deadlines and cost for the customer.
• Chasing of Installation and Service departments to make sure jobs are complete within timeframes and Customer SLAs.
• Liaising with Customer Service department to aid in resolving any invoice queries.
• Ensure all service agreements are met.
• To maintain contact with relevant contact points within clients organisations
• Ensure you work to ensure that the processes and regulations used in the business are continually updated and adhered to.
• Performing weekly and quarterly analysis
• Maintaining accurate records
• Manage and work closely with the Corporate Account team.
• Provide monthly information to the CAD show deliver performance and targets objectives in terms of sales KPIs debtors SLA and URN status.

Requirements

• Previous experience in an administration role.
• Being self‑motivated energetic & positive.
• Organised & good planning skills
• Being credible persuasive & tenacious
• Being proficient & analytical
• Excellent verbal & written skills
• Excellent computer skills
• Confident & flexible

Benefits

• Supportive and Collaborative Environment
• Company Health Care Plan
• Company Pension
• Life Insurance
• 25 days holiday plus Bank Holidays
• Development Opportunities
• Referral Scheme
• Long Service Awards
• AvivaDigiCare
• Employee Recognition Scheme
• Employee Benefits Programme including shopping vouchers and discount; up to 1200 a year on reals savings for everyday needs
• Cycle to Work Scheme
• Wagestream Get instant access to your wages through our financial wellbeing tool.

If youre ready to take your career to the next level with a company that values integrity and innovation we invite you to apply for the Account Executive position today!

When Kings carry out recruitment we do so as an Equal Opportunities Employer.

Key Skills

Business Development,Customer Service,Revenue Growth,ABC Analysis,Account Management,Communication,CRM,Excel,Salesforce,PMP,Customer Relationships,Business Relationships,Sales Goals,Sales Process,CPA

Employment Type: Full Time

Experience: years

Vacancy: 1

Monthly Salary: 30000 - 30000