Transport Support Assistant

Newrest; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading catering services provider in the United Kingdom is seeking a TSA to work in a dynamic environment. The ideal candidate will assist in the inflight catering processes, ensuring compliance with regulations. Key responsibilities include carrying out security checks, assisting with aircraft catering, and interacting professionally with team members and clients. Candidates should possess a valid UK driving license and have experience in catering. This role offers benefits including free meals and on-site parking.

Benefits

Free meals

On-site parking

Life Assurance

Income Protection Scheme

Full training and uniform

Employee Assistance Program

Health and wellbeing support

Employee Discounts

Year-round access to virtual GP Service

28 days holiday

Qualifications

• Mandatory: UK manual driving licence, maximum 3 points.
• Minimum 1 years’ experience in catering (desirable).
• Good literacy skills, verbal written and spoken.

Responsibilities

• Carry out primary security checks of the airline equipment.
• Ensure drivers are provided with all catering components for each flight.
• Assist in catering and de-catering of all aircraft as instructed.
• Pack carts and production trolleys to the required standard.
• Interact with colleagues, customers, and clients in a professional manner.

Skills

Customer service skills

Communication

Team player

Attention to detail

Ability to work under pressure

Job description

Publicado el 10 / 12 / 2025

Labor

As a TSA you will work in a team who work under pressure,

in new environments daily. You will undertake duties in all areas of the business airside & landside Operations and Dispatch. You will need an eye for details as you will be required to and supervise the inflight catering screening process.

Reports To : Transport

Shift / Department Manager

Rate of Pay : £14.76 per hour

Shift : 5 On 3 Off, rolling roster

Mandatory : UK manual driving licence, maximum 3 points

Benefits

• Free meals.
• On-site parking.
• Life Assurance of two times basic salary.
• An Income Protection Scheme.
• Full training and uniform.
• Employee Assistance Program.
• Free online health and wellbeing support.
• Pensions and Income Protection Schemes.
• Year-round access to virtual GP Service.
• Employee Discounts (also open to friends and family).

28 days holiday (inclusive of UK Bank Holidays), increasing with length of service.

Perfil

Roles and Responsibilities

Carry out primary security checks of the airline equipment in in accordance with both CAA and DfT regulations.

Carry out vehicle security searches in accordance with both CAA and DfT regulations.

Effectively fill requisitions and load airline food and catering supplies inside delivery trucks.

Ensure drivers are provided with all catering components for each flight on time.

Assist in the catering and de-catering of all aircraft as instructed by block plans and allocator.

Ensure aircraft are catered following correct galley plan for that aircraft.

Ensure all catering and de-catering is completed on time and following current SLAs.

Ensure all inbound catering and equipment is moved from the trucks into the wash and pick &pack.

Utilise effective communications to minimise delays and resolve problems.

• Multitask and work under pressure.
• Lift and / or push approximately 50lbs.
• Ensure production and off Dock schedules are met.
• Ensuring COSHH and HACCP, are always adhered to.
• Adhere to clean as you go standard.
• Adhere to COVID19 measures.
• Adhere to inflight services security compliance.
• Adhering to clean as you go standard.
• Adhere to Unit safety measures in place.
• Adhere to inflight services security compliance.
• Adhesion to clean as you go standard.
• Comply with all unit Corporate, Social, Responsibility initiatives.
• Any other duties as requested by your manager.

Pack carts / Production trollies to the required standard and in in accordance with passenger volumes.

Support other departments and teams when and where required to maintain production / dispatch schedule.

All products and equipment meet the required standard before leaving the unit.

Stock is rotated to get maximum shelf life both in the Dispatch and in the unit.

Support other departments and teams when and where required to maintain production / dispatch schedule.

Interact with, colleagues, customers, and clients in a professional

manner always.

Knowledge and Skills

Essential UK Driving license, with no points.

Minimum 1 years’ experience in catering (desirable).

• Proven experience of working with customers.
• The ability to work calmly under pressure.
• Excellent communication, teamwork and customer service skills.
• Good literacy skills, verbal written and spoken.

Competencias

Communication Team player attention to detail