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Application Support Engineer
Job summary
A leading trading firm in Greater London is seeking an experienced Application Support Analyst for a 6-month contract. You will provide end-to-end application support within a fast-paced trading environment, managing incidents and ensuring system stability. The ideal candidate has strong experience in application support on trading floors and can thrive under pressure. This role requires on-site presence two days a week near St James' Tube Station, with a competitive daily rate of £400-£500.
Qualifications
- Strong background in Application Support within a trade floor/investment banking environment.
- Experience supporting business-critical applications in Real Time settings.
- Proven ability to manage issues end to end with minimal oversight.
Responsibilities
- Provide BAU application support for Front Office systems.
- Own incidents from initial triage through to resolution.
- Work closely with traders and technology teams.
- Perform root cause analysis and drive permanent fixes.
- Monitor applications and ensure platform stability.
- Support releases and production changes.
Skills
Application Support Analyst
6-Month Contract | Inside IR35 | £400-£500 per day
We are looking for an experienced Application Support Analyst to join a fast-paced trading environment on an initial 6-month contract, with strong potential to extend. The role will require you to be on site 2 days per week in Lond not far from St James' Tube Station.
This role has arisen due to the current application support team being seconded onto a major project scheduled to run for 6-12 months, creating the need for an experienced contractor to backfill BAU support activities and ensure continuity of service.
You’ll be responsible for the end-to-end ownership of application issues, supporting critical business systems within a trade floor/trading environment. This is a hands-on role suited to someone comfortable operating in high-pressure, time-sensitive settings.
- Provide BAU application support for front and Middle Office and Front Office systems
- Own incidents from initial triage through to resolution
- Work closely with traders, operations, and technology teams
- Perform root cause analysis and drive permanent fixes
- Monitor applications and ensure platform stability
- Support releases, fixes, and production changes where required
- Strong background in Application Support within a trade floor/investment banking/trading/commodities environment
- Experience supporting business-critical applications in Real Time settings
- Proven ability to manage issues end to end with minimal oversight
- Excellent communication skills and confidence working directly with Front Office users
If you’re a seasoned Application Support professional who thrives in trading environments and can hit the ground running, we’d love to hear from you.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.