Content jobs in United Kingdom

Job summary

An exciting opportunity to join the North West Ambulance Service Charity has arisen. We're looking for a proactive motivated Digital Communications Officer to join our charity team. The NWAS Charity exists to provide life-saving equipment to communities across the North West and to ensure that our staff's health and wellbeing is at the heart of everything we do so that our heroes in green are at their best to deliver the best possible outcomes for patients.

Main duties of the job

The new Digital Communications Officer will help to raise the profile of our small but thriving charity. We are looking for someone with the creativity to develop accurate, engaging and compelling narrative to inspire supporters internally across the Trust and externally across the Northwest of England utilising all digital channels- specifically the website, intranet, social media and Enews.

You will support our NHS values; showcase our great staff and demonstrate our commitment to excellence and innovation in patient care in everything you do. You are passionate about your work and are keen to explore new and innovative techniques and approaches.

About us

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

Details Date posted

21 July 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£31,049 to £37,796 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

242-4754

Job locations

Ladybridge Hall

Bolton

BL1 5DD

Job description Job responsibilities

This is a full-time role (band 5). Interviews will take place on the 9th September at Ladybridge Hall, Bolton.

Please ensure you have read the full Job Description and Person Specification before applying for this role.

The Trust reserves the right to close this vacancy early if a large number of applications are received.

Job description Job responsibilities

This is a full-time role (band 5). Interviews will take place on the 9th September at Ladybridge Hall, Bolton.

Please ensure you have read the full Job Description and Person Specification before applying for this role.

The Trust reserves the right to close this vacancy early if a large number of applications are received.

Person Specification Qualifications Essential

• Educated to degree level in Communications, Journalism, Digital, Marketing or similar field
• A year's current experience of working in this field, ideally in a charity setting.
• Evidence of continuous professional development in this field.

Skills Essential

• A passion for writing and the ability to produce excellent creative and compelling copy to tight deadlines
• Great attention to detail and proofreading skills
• Specific subject matter expertise
• Solid background in online editorial
• Demonstrate copywriting skills for a range of digital platforms, particularly website copy but also including blogs, press releases, email campaigns etc
• An ability to co-ordinate your own work plans and manage your time effectively
• Demonstrate excellent IT literacy and keyboard skills
• An ability to demonstrate flexibility and be able to adapt to a changing environment
• The ability to work within a team
• Able to take on board constructive editorial feedback

Knowledge Essential

• Understanding of accessibility requirements for public sector bodies
• Proficient use of a range of IT software packages including Microsoft Office and content management systems
• Significant experience of working in a digital publishing environment
• Knowledge of graphic design packages including Adobe Creative Suite and Canva to create marketing assets, social media graphics and newsletter templates.
• Experienced in working under pressure and delivering a range of work to tight deadlines.
• Knowledge of communications, PR and marketing techniques
• Understanding of key words and search engine optimisation

Desirable

• Experience of using WordPress as a content management system
• Understanding of website hierarchy and technical language and systems
• Knowledge of civil rights relating to free access to materials and copyright laws.
• An understanding and knowledge of the workings of the NHS, the challenges it faces and the context in which the trust operates.

Personal Attributes Essential

• Flexible and highly motivated.
• Project a professional image.
• Excellent interpersonal and communication skills.
• Positive attitude and organisational ability.
• Proactive team player

Person Specification Qualifications Essential

• Educated to degree level in Communications, Journalism, Digital, Marketing or similar field
• A year's current experience of working in this field, ideally in a charity setting.
• Evidence of continuous professional development in this field.

Skills Essential

• A passion for writing and the ability to produce excellent creative and compelling copy to tight deadlines
• Great attention to detail and proofreading skills
• Specific subject matter expertise
• Solid background in online editorial
• Demonstrate copywriting skills for a range of digital platforms, particularly website copy but also including blogs, press releases, email campaigns etc
• An ability to co-ordinate your own work plans and manage your time effectively
• Demonstrate excellent IT literacy and keyboard skills
• An ability to demonstrate flexibility and be able to adapt to a changing environment
• The ability to work within a team
• Able to take on board constructive editorial feedback

Knowledge Essential

• Understanding of accessibility requirements for public sector bodies
• Proficient use of a range of IT software packages including Microsoft Office and content management systems
• Significant experience of working in a digital publishing environment
• Knowledge of graphic design packages including Adobe Creative Suite and Canva to create marketing assets, social media graphics and newsletter templates.
• Experienced in working under pressure and delivering a range of work to tight deadlines.
• Knowledge of communications, PR and marketing techniques
• Understanding of key words and search engine optimisation

Desirable

• Experience of using WordPress as a content management system
• Understanding of website hierarchy and technical language and systems
• Knowledge of civil rights relating to free access to materials and copyright laws.
• An understanding and knowledge of the workings of the NHS, the challenges it faces and the context in which the trust operates.

Personal Attributes Essential

• Flexible and highly motivated.
• Project a professional image.
• Excellent interpersonal and communication skills.
• Positive attitude and organisational ability.
• Proactive team player

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name

North West Ambulance Service NHS Trust

Address

Ladybridge Hall

Bolton

BL1 5DD

Employer's website

https://www.nwas.nhs.uk/ (Opens in a new tab)

Employer details Employer name

North West Ambulance Service NHS Trust

Address

Ladybridge Hall

Bolton

BL1 5DD

Employer's website

https://www.nwas.nhs.uk/ (Opens in a new tab)