Digital Content Manager

Company of Cooks; City of Westminster; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A leading hospitality organization in the City of Westminster seeks a creative and digitally-savvy Digital Content Manager. This hybrid role involves capturing and creating engaging content while managing social media channels. Ideal candidates will have 3+ years of experience in content marketing, strong copywriting skills, and proficiency with tools like Canva and Adobe Creative Suite. This position promises personal development opportunities and a vibrant work environment.

Benefits

Personal Development and Training opportunities

Life assurance scheme

Pension scheme

Holiday allowance

Access to Healthcare Support App

Wellbeing strategy

Regular social events

Holiday purchase scheme

Volunteering days

Professional subscriptions

Recognition schemes

Long service awards

High street discount vouchers

Qualifications

• 3+ years of experience in content-driven marketing roles.
• Confident behind a camera, experienced in social-first content.
• Strong organizational skills to manage multiple projects.
• Excellent copywriting skills and attention to detail.
• Comfortable working independently and on-site.

Responsibilities

• Capture and create engaging photo and video content.
• Manage internal social media channels and content calendars.
• Brief designers and videographers for content production.
• Ensure website content is visually appealing and up-to-date.
• Engage communities online through active content management.
• Act as ambassador at external industry events.
• Identify brand and reputation risks in marketing activities.
• Ensure compliance with health, safety, and brand standards.

Skills

Content creation

Social media management

Copywriting

Photography and videography

Organizational skills

Creativity

Tools

Canva

Adobe Creative Suite

Job description

Working Pattern: Hybrid role, based at head office 2-3 days a week, 40 hours per week although predominantly Monday - Friday 9 but flexibility is required for content capture at events (evening and potentially the odd weekend).

Responsibilities

• Content Capture & Creation: Proactively attend events and visit sites across Company of Cooks and eve to capture engaging photo and video content that brings our food, drink, people, and experiences to life.
• Internal Social Media Management: Lead the planning, scheduling, and publishing of content across brand and venue-level social channels, ensuring tone of voice, aesthetic, and messaging are consistently on brand, in collaboration with our digital marketing agency who will support on planning and execution.
• Creative Briefing: Where needed, brief designers, photographers, videographers, and editors to support content production, ensuring deliverables meet deadlines and brand standards.
• Website & Email Content: Ensure websites are visually fresh and up-to-dates with compelling imagery, and support e-newsletter creation through asset development.
• Community Engagement: Support community-building online through active management of content, comments, tags, and DMs (where relevant).
• On-the-Ground Agility: Be responsive and mobile, able to attend events or respond quickly to content opportunities as they arise.
• Brand Representation: Serve as an ambassador for the company at relevant external industry and brand events.
• Risk Management: Proactively identify reputational, brand and financial risks within marketing activity.
• Health & Safety / Compliance: Ensure all marketing activity complies with internal brand standards, safeguarding, GDPR, and health & safety policies.

Qualifications

• Have 3+ years' experience in a content-led digitally-prevalent marketing role, ideally within hospitality, events, or lifestyle brands.
• Be confident behind a camera and experienced in shooting, editing, and publishing social-first content (particularly Reels, TikToks, and Stories).
• Demonstrable experience managing social media channels and content calendars with a portfolio of successful work.
• Have excellent copywriting skills and attention to detail.
• Will be comfortable working independently and out on-site – this is not a desk-based role.
• Be creative eye and passion for storytelling, food, people, and place.
• Have strong organisational skills and the ability to juggle multiple projects at pace.
• Have proficiency with tools like Canva, Adobe Creative Suite, or mobile editing apps; CMS and email marketing experience is a plus.

We are Company of Cooks, and we believe brilliant food and drink starts with brilliant people. For over 25 years, we've been part of some of the UK's most loved cultural destinations, from historic palaces and botanical gardens to buzzing galleries and performance spaces, running the cafés, restaurants, bars and events that bring these incredible places to life.

Our values - Craft, Creativity and Community - guide everything we do. They shape how we work together, how we support our partners, and how we make each guest feel welcome. If you care about food, people and doing things properly, you'll feel right at home here. Wherever we are, we do more than serve. We bring places to life through food, service and creativity and we are looking for a hands-on, creative, and digitally-savvy Digital Content Manager to join our amazing team in London.

Benefits

• Personal Development and Training opportunities
• Life assurance scheme
• Pension scheme
• Holiday allowance
• Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion
• Eye care
• A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
• Family friendly support
• Regular social events and communication with our leaders
• A holiday purchase scheme
• Volunteering days
• Professional subscriptions
• Recognition schemes and people awards
• Long service awards
• Access to some great high street discount vouchers