Complaints jobs in United Kingdom

Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent

As a Rebuild Repair Engineer you will be based in Finning’s Component Rebuild Centre (CRC). Your responsibilities will include stripping down, inspecting, rebuilding, and testing engines and transmission systems and components. It will be your role to ensure that refurbishments are carried out to Finning standards and customer requirements.

As a Finning Engineer you will receive:

• Salary - £36,100 - £41,000
• 25 days holiday (purchase up to 5 extra days holiday)
• Annual Bonus
• Annual Tool Allowance
• Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents)
• Access to company share scheme
• Up to 7% pension (matched by company)
• Life insurance
• Laptop and phone
• Industry leading CAT product training
• Overtime

Additionally, you will benefit from enhanced maternity and paternity packages, family‑friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to work with your charity of choice, and length of service & recognition awards.

• Undertake a detailed inspection of the equipment to confirm or expand on any initial field inspection report so that a commercial assessment of the likely repair, replacement refurbishment work can be made.
• Carry out standard diagnosis tests on components to enable more accurate cost evaluations or for the issue of condition and warranty agreements to customers.
• Produce a comprehensive list of parts and materials required for the proposed machine preparation work.
• Undertake overhaul, repair or refurbishment work on the machine to the agreed work plan, removing and dispatching components for specialist attention, re‑installing the original or replacement part or repairing original parts.
• Inspect and test completed machine to ensure unit is operating to expected performance levels.

• Flexibility, organisational and time management skills
• Excellent attention to detail, work accuracy/numeracy and quality orientated
• Work autonomously on own initiative and also well as part of a team
• Strong communication and interpersonal skills and ability to build positive relationships across all levels of the business
• Motivated and dynamic self‑starter
• Strong planning and organisational skills with the ability to work under pressure to tight deadlines
• Effective problem‑solver with strong analytical skills
• A committed and positive attitude along with an obvious customer focus and the ability to build a positive rapport with customers

• Deep understanding of the use of general service manuals and computerised Service Information System (SIS) from the OEM
• Practical knowledge of tooling and specialised equipment to conduct repairs on difficult and heavy machinery
• Practical knowledge of rigging, slinging and jacking procedures
• Knowledge of diesel engines and components
• Electrical, hydraulic and mechanical fitting knowledge

• Adhere to agreed job times. Ensure the highest quality of finished machines.
• Maintain availability of machines ready to hire and presentation of machine stock parked in yard.
• Ensure positive feedback/nil customer complaints.
• Constant awareness of SHEQ obligations and zero accidents by maintaining a tidy and safe working area.

• Preferably with a background plant machinery or similar industries i.e. HGV / agriculture, power generation
• Experience with assembly and disassembly of diesel engines and components
• Either apprentice trained or minimum 5 years’ experience in quality service environment within a similar industry
• A licence to drive reach trucks is required
• Practical experience in operating construction equipment in confined spaces and mechanical fitting work on large‑scale machines

If you are a Workshop Technician, HGV Mechanic, Construction Plant Fitter or Diesel Fitter / Mechanic and have experience working on engines and transmission systems and would like to join an industry leading organisation then apply online today.

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces‑friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.