Coffee à United States

Here at Costa Coffee, we want to inspire the world to love great coffee. We’re all about embracing passion, energy, and teamwork to serve memorable moments for every one of our customers. As a Costa Store Manager, you’ll enjoy the pride of working for the nation’s favourite coffee shop, along with great training and benefits to ensure you enjoy Costa Coffee as much as our customers do.

Everything – the store, stock, standards, team, labour, customers, and coffee – is yours to own and grow. Make it your own and take full ownership.

1. Creating a welcoming space for customers to enjoy our coffee
2. Generating innovative ideas to meet customers’ evolving needs
3. Managing costs effectively through stock, labour, training, and recognition
4. Inspiring and motivating your team
5. Training and developing team members to reach their potential

A passion for coffee and people is just the start. What else makes a great Store Manager?

• Leadership experience
• A commercial mindset with the ability to identify sales opportunities
• Brand ambassador who ensures standards are met
• Ambitious and eager to grow with the company
• Ability to perform under pressure and work efficiently
• Experience in managing, coaching, and developing teams, potentially future leaders

We value our team members and offer great perks and benefits:

• Salary from £31,590 per annum (dependent on store size)
• Paid quarterly bonus scheme
• Free drinks during shifts and 50% discount on food and bottled drinks
• Free uniform during shifts
• 25% discount in store when not working, via the Costa Discount App
• Tailored training and development, including our Management Apprenticeship
• Recognition schemes
• Employee Assistance Programme and Mental Health First Aiders
• Refer a Friend scheme (up to £200)
• Cycle to Work Scheme
• Discounts through our Dream Beans portal for various retailers

Additionally, you’ll contribute to fundraising for the Costa Foundation, supporting children in coffee-growing communities with education.

Scoffs Group UK is the largest franchisee of Costa Coffee in the UK, operating over 100 stores across the South of England. We are a high-growth hospitality franchise that puts people first. This is a great time to join as we expand our business and support structures.

Partnered with Costa, the No. 1 coffee brand in the UK for 12 consecutive years, we foster a genuine, warm, and engaging team that shares a love for food and drink and a commitment to delivering excellent experiences to customers, communities, and employees.

We celebrate inclusion and equality, encouraging everyone to bring their true selves to work. We promote collaboration, transparency, and embrace diversity in all aspects.

For reasonable adjustments or queries, please contact careers@scoffs-group.co.uk.

This role is for a store owned by one of our franchise partners. Their hiring process, salary, and benefits may differ from those within a wholly owned Costa store.