Recruitment Business Partner (Omni Channel)

Hargreaves Lansdown Asset Management Limited; Bristol; Hybrid; GBP 40,000 - 65,000; Full time

Job summary

A leading investment platform in Bristol is seeking a Recruitment Business Partner dedicated to shaping their recruitment strategy for Customer Service Teams. This full-time role involves managing recruitment processes, analyzing data to improve strategies, and building relationships both internally and externally. With a focus on high-volume recruitment and a hybrid working model, this position offers the chance to contribute to a positively impacting client outcomes while enjoying various employee perks and bonuses.

Benefits

Discretionary annual bonus

25 days holiday plus bank holidays

Flexible working options

Pension scheme up to 11% employer contribution

Private medical insurance

Gym memberships and wellbeing apps

Employee Assistance Programme

Qualifications

• Extensive knowledge of in-house recruitment in high-volume settings.
• Confident in producing and analyzing recruitment-related data.
• A great relationship builder with senior leaders.

Responsibilities

• Manage recruitment strategy for the omni-channel function.
• Create and deliver recruitment solutions with stakeholders.
• Oversee the attraction and sourcing of talent.

Skills

In-house recruitment experience

Data analysis skills

Relationship building

High-volume recruitment

Passion for talent acquisition

Job description

Excited to grow your career?

Our purpose is to empower people to save and invest with confidence. We are looking for great people to join us, so please come and invest in YOUR future at HL.

We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you!

About the role

An exciting opportunity has arisen to join our People Team as a Recruitment Business Partner (RBP). You will support our Omni Channel function, playing a pivotal role in shaping and delivering our recruitment strategy across our Customer Service Teams. We are looking for an experienced RBP with high volume recruitment experience to work closely with stakeholders to achieve our goal of creating a culture to deliver positive client outcomes and a true omni channel client experience. Reporting to the Head of Corporate Recruitment & Resourcing, you'll be part of a talented and experienced recruitment function within our People Team. You will work closely with the wider People team and broader business to support our recruitment requirements and strategy.

What you'll be doing

• Manage the recruitment strategy that sits across the omni-channel function to ensure we have the right tools in place to attract, source and hire the best talent.
• Work in partnership with key stakeholders, create and deliver recruitment solutions to ensure that we have a long-term view on talent attraction.
• Work closely with the Omni Team to ensure you are on top of resource planning, training requirements and skill challenges to be continuously looking at ways to drive improvements.
• Working closely with our recruitment and resourcing teams, you'll be responsible for overseeing the attraction, sourcing and use of effective selection methods to ensure a professional, consistent and inclusive recruitment experience.
• You'll work in a matrix structure with the HR Business partner and HR Advisor for your area ensuring that talent attraction and retention is high on the people agenda, identifying opportunities to continuously improve the recruitment journey.
• Work collaboratively and build sustainable relationships across the business, people team and with recruitment partners.
• Create networking opportunities and ensure a presence in the external market positively promoting HL as an employer of choice.

About You

• Extensive knowledge and experience of in-house recruitment in high-volume recruitment within Customer Service
• Confident in producing and analysing data to help inform your recruitment strategy (e.g attrition, exit interviews, conversion ratios, return on investment)
• Passionate about finding the best solutions to bring in the best talent from the broadest pool
• Able to keep abreast of the latest trends and developments in talent acquisition.
• Action-orientated, keen to make a difference and a great relationship builder.
• Credible and experienced professional, able to communicate and engage senior leaders and senior technical experts

Working Schedule

The role is based in our Bristol head office, BS1 5HL. This role is permanent, full time, 37.5 hours per week, Monday to Friday. We have returned to the office, however for this role we offer a hybrid flexible working pattern.

Why us?

Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments.

To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do.

What's on offer?

• Discretionary annual bonus* & annual pay review
• 25 days* holiday plus bank holidays and 1-day additional Christmas closure time
• Option to purchase an additional 5 days holiday per year at annual enrolment
• Flexible working options available, including hybrid working
• Enhanced parental leave
• Pension scheme up to 11% employer contribution
• Sharesave scheme - have a real stake in HL's future
• Income Protection & Life insurance (4 x salary core level of cover)
• Private medical insurance*
• Health care cash plans - including optical, dental, and out patientcare
• Help@hand and an Employee Assistance Programme
• Gympass - gym memberships and wellbeing apps available
• Variety of travel to work schemes with free bike storage and shower facilities
• An inhouse barista serving subsidised coffee and snacks
• Join HL's sports, I&D networks and volunteering groups (two paid volunteering days per year)
• LifeWorks Discounts on services, restaurants and retailers

* dependant on role level

Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age.

This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information.

Please note, we are unable to provide employment sponsorship to candidates.