Coach jobs in United Kingdom
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Head of Reservations — Luxury Hotel Growth & Leadership
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Head of Reservations — Luxury Hotel Growth & Leadership
Job summary
A luxury country house hotel in the UK is seeking an experienced Head of Reservations to lead the reservations department. This role involves overseeing all accommodation, dining, and event reservations, ensuring exceptional service, accuracy, and coordination across departments. The ideal candidate will have a background in a luxury hotel environment with strong leadership and analytical skills. Competitive salary and benefits include onsite parking and generous employee discounts.
Benefits
Qualifications
- Proven experience in a senior reservations or revenue management role within a hotel or hospitality environment.
- Strong knowledge of hotel reservation systems and practices.
- Excellent communication skills for handling complex guest enquiries.
Responsibilities
- Lead and manage the reservations team, setting performance standards.
- Ensure efficient booking processes for guests across all channels.
- Monitor booking trends and support pricing strategies to optimize revenue.
Skills
Education
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.