Linen Porter

Champneys Tring; Tring; On-site; GBP 10,000 - 40,000; Full time

Job summary

A luxury resort in Tring is seeking a full-time Linen Porter to ensure high standards of cleanliness and presentation of linen items, impacting guest experiences. Responsibilities include collecting and transporting linen, liaising with various teams, and providing exceptional customer service. The role includes numerous benefits such as health incentives, discounted stays, spa experiences, and more. If you are keen on maintaining cleanliness and enhancing guest journeys, apply to join our rewarding team.

Benefits

Health, Wellness and Wellbeing incentives

Discounted stays for friends and family

Complimentary Spa Day on completion of probation

50% discount on Champneys products

Employee Assistance Programme

Digital fitness programmes

Long Service celebrations

Free parking

Professional Uniform

Qualifications

• Experience in housekeeping or hospitality is preferred.
• Ability to maintain high standards of cleanliness.
• Strong communication skills for guest interaction.

Responsibilities

• Collecting, transporting and counting all linen items.
• Ensuring all linen items are cleaned to the highest standards.
• Liaising with teams to maintain correct stock levels.
• Provide high standards of customer service.
• Support housekeeping with cleaning rooms if needed.

Job description

Linen Porter

Champneys Tring

Contract : Full Time

Salary : up to £12.21 per hour plus gratuities

This is role provides stability and enhances the guest journey by ensuring that our laundry is cleaned, stocked and well presented. Our guests experience our linen items in many areas of our business, this maybe one our fluffy robes or our soft towels, whichever one they are iconic during a guest stay.

Responsibilities

• Collecting, transporting and counting all linen items.
• Ensuring all linen items are cleaned to the highest standards and are presented in their best forms.
• Liaising with the housekeeping, Spa and Wellbeing and Fitness teams to ensure that they have the correct stock levels and their areas are free of dirty items.
• Ensure stocks are maintained and we have enough available items to stock all areas that require linen.
• Provide high standards of customer service and be able to answer or direct guests that you encounter.
• Where required support the wider housekeeping team with cleaning rooms or public areas.

Benefits

• Health, Wellness and Wellbeing incentives
• Digital fitness programmes
• Nutrition guides and recipes
• Self-Guided meditation
• Wellbeing podcasts
• Champneys experiences (such an overnight stay or an ultimate spa day experience)
• App for all schedules, timesheets, annual leave and all the important things you need at your fingertips.
• In house social media connecting our Champneys Family
• Employee Assistance Programme, offering counselling sessions and legal advice if required, other perks such as shopping discounts and financial support to list a few benefits.
• Motivating, rewarding and engaging colleague events.
• Discounted stays for you, your friends and family at any of our properties.
• Complimentary Spa Day on completion of your probationary period.
• 50% discount on all Champneys products.
• Great discounts on our partner products Elemis and Clarins.
• Discounted membership to our exceptional health clubs.
• Merlin Entertainments Attraction
• Introduce a friend incentive
• Long Service celebrations
• Free parking [Hotels and Resorts only]
• Professional Uniform