Care Manager à Grande-Bretagne

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Swindon, United Kingdom

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FCN - 169_1746630623

4

07.05.2025

21.06.2025

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Are you passionate about maintaining high standards in care? Join First City and play a key role in supporting care quality and compliance across our services.

First City is a respected care provider committed to delivering outstanding care across Swindon and the surrounding areas. We are currently recruiting for a confident, detail-oriented, and supportive Compliance Administrator to join our team.

You MUST have:

* A minimum of 1 year’ hands-on care experience – ideally within a community-based setting.
(Applications without this essential experience will not be considered.)

About the Role
This role is ideal for someone with practical care experience who is ready to transition into a compliance-focused position. You’ll be responsible for supporting frontline staff, ensuring regulatory standards are met, and promoting a culture of continuous improvement.

Location: Swindon
Salary: £26,000 per annum
Hours: 40 hours per week (Monday to Friday, 08:30–17:00)
Some flexibility may be required based on business needs

Key Responsibilities

* Monitor and review alerts and care notes using our digital care management system
* Audit documentation and ensure compliance with CQC regulations
* Identify and address gaps in care delivery
* Escalate concerns to appropriate personnel and follow up on actions
* Support and guide staff through constructive conversations
* Promote best practices and quality assurance across the care team
* Conduct community-based shadowing to observe care delivery and align policy with practice
* Assist in developing action plans based on audit findings

Requirements

* Minimum 1 year hands-on care experience (ideally community-based)
* Familiarity with CQC standards, Fundamental Standards, and person-centred care plans
* Strong written and verbal communication skills
* Ability to confidently and professionally challenge poor practice
* Comfortable using computer systems and technology
* Friendly, proactive, and reliable with strong attention to detail

What We Offer

* Full training and ongoing professional development
* Access to Blue Light Card discount scheme
* Local motor maintenance discount
* 28 days’ annual leave (including bank holidays)
* Free onsite parking
* Employee Assistance Programme (Health Assured)
* Workplace pension with Nest
* Refer-a-friend bonus scheme

Why Join Us?
At First City, you’ll be part of a team that values quality, collaboration, and continuous improvement. If you're ready to grow your career in care and compliance, we’d love to hear from you.

A minimum of 1 year' hands-on care experience - ideally within a community-based setting.