Care jobs in United Kingdom

About

Care Supervisor

Location: Ipswich, Office and Field based

Salary: £25,000 - £27,450 per annum, depending on experience

The organisation has been proudly serving the Ipswich and Suffolk community, providing exceptional 24-hour home-based personal care for adults. They're CQC registered and committed to keeping people in the comfort of their own homes, helping with everything from companionship to complex specialised care needs including dementia, mental health support, and chronic conditions.

The Role

As a Care Supervisor, you will play a pivotal role in ensuring the highest standards of home-based care are consistently delivered. You'll be the vital link between clients, care assistants, and healthcare professionals - ensuring compassionate, tailored support that allows individuals to remain safe and comfortable in their own homes.

Key Responsibilities

Work well with clients:

• Conduct comprehensive assessments with clients and their representatives to understand care needs and goals, including risk assessments
• Provide clear information about their services so clients understand what to expect and how to raise concerns
• Maintain confidentiality and security of all client information, sharing only when required to protect client interests
• Ensure continuity of care through their regular carer assignment system
  
  

Work Well With Staff

• Provide care assistants with appropriate guidance to deliver safe, effective care according to personalized care plans
• Collaborate with the organisation's coordinators to match care assistants to clients based on skills, compatibility, language needs, and cultural considerations
• Attend first visits to introduce care assistants to clients
• Monitor and distribute MAR charts, taking appropriate action on findings
• Support, supervise, and assist with training of their care team
• Participate in their 24-hour on-call emergency rota, managing coverage when care assistants are unavailable
• Coordinate staff changeovers and briefings for live-in care assignments
  
  

Quality Improvement

• Investigate service quality matters and implement improvements
• Monitor care assistant performance and conduct quality reviews at clients' homes
• Apply the organisation policies and CQC regulations at all times
• Ensure accurate recording and reporting of accidents and incidents
• Work collaboratively with clients, families, NHS professionals, and their internal team
• Lead staff and client meetings
• Participate in training activities, appraisals, and development meetings
  
  

Essential

Skills and Qualifications

• Car Owner and Full UK Driving License
• Level 3 NVQ or willingness to proceed with Level 3 NVQ training
• Care Certificate and strong interpersonal skills
  
  

Benefits

• Mileage allowance and 28 days holiday pro rata
• Onsite car parking
• Free gym membership
• Comprehensive ongoing training including NVQ Level 3-5 support with financial support for certification costs
• Flexible working arrangements and flexible scheduling for study
• Pension scheme
• Smartphone technology for efficient care management
• Free uniform
• Career development opportunities with their mentorship program
  
  

Additional Benefits

• Join a company with 90% staff satisfaction and strong community partnerships
• Opportunity to work with specialized care including autism, neurological disorders, and palliative care
• Official recognition for achievements and career advancement opportunities
  
  

To Apply

If you feel you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply.

No Sponsorship available for this post

At the organisation, theyre not just colleagues - they're a family committed to making a positive impact on their clients' lives while supporting each other's professional growth.

TITL1_UKTJ

• Ipswich, England, United Kingdom
  
  

Languages

• English