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Lead Client Relationship Manager - Business Intelligence for Marketers
Media IQ Recruitment Ltd
City Of London
Ibrido
GBP 50.000 - 70.000
Tempo pieno
30+ giorni fa

Descrizione del lavoro

A leading global media and information business is seeking a Lead Client Relationship Manager in London. This role involves maximizing client engagement through insights and regular communication. The ideal candidate will have 2+ years of client relationship management experience in the SaaS/BI space and experience mentoring junior team members. Join a vibrant environment that emphasizes training and a client-centric approach.

Competenze

  • 2+ years client relationship/account management experience within a SaaS/BI environment.
  • Experience of mentoring/managing more junior relationship managers.
  • Strong relationship-based communication skills.

Mansioni

  • Maximising engagement levels of your client base through regular contact.
  • Managing and resolving client issues.
  • Coaching and training client relationship managers.

Conoscenze

Client relationship management experience
Mentoring junior relationship managers
Outgoing and lively personality
Target driven and customer focused
Descrizione del lavoro
Lead Client Relationship Manager - Business Intelligence for Marketers

Job Sector

BI / SaaS / Research / IT

Contract Type

Permanent

Location

London (1 day a week) + Working from Home

Job Reference

MediaIQ-SnrClientRelM103

Do you have 2+ years client relationship management experience within the SaaS/BI space?

Have you managed or mentored more junior client relationship managers?

Like the idea of working for a highly respected global information and events business?

If yes, please read on...

The Company

A leading global media and information business with strong career prospects and an entrepreneurial and client-centric approach to growth. They have strong training and development as well as many benefits and rewards. They have a lively, sociable and supportive culture and working environment.

The Role of Lead Client Relationship Manager

The business intelligence platform which you would be working on, is a leading global platform which provides marketers with best practice advice, trend data, special reports, webinars, insights, research papers, advisory services and much more. It exists to help marketers to spend their budgets as effectively as possible in an ever changing marketing landscape. Clients pay an annual subscription for each marketer that requires access to the platform.

AsLead Client Relationship Manager you will be responsible for maximising the engagement levels of your client base, through research, insights and regular contact with the key stakeholders. You will manage and resolve issues, provide training and help to ensure that your clients are gaining the most amount of value out of their subscription to the platform.

In addition to the above, you will also be managing 2 client relationship managers, coaching and training them and ultimately helping them to hit their engagement targets.

Requirements for thisLead Client Relationship Manager role

  • 2+ years client relationship/account management experience within a SaaS/BI environment
  • Experience of mentoring/managing more junior relationship managers
  • Highly articulate, confident and a strong relationship person
  • Outgoing and lively
  • Target driven and customer focused
  • An interest in marketing
  • Stable career history

If you think that you could be the Lead Client Relationship Manager that our client is looking for, please apply and a consultant will be in touch should you make the shortlist.

* Il benchmark retributivo si basa sugli obiettivi retributivi dei leader del mercato nei rispettivi settori. È pensato per orientare gli utenti Premium nella valutazione delle posizioni aperte e aiutarli a negoziare la propria retribuzione. Tale benchmark non è fornito direttamente dall'azienda, quindi la retribuzione effettiva potrà risultare anche notevolmente superiore o inferiore.