Assistance jobs in United Kingdom

The UK Motorsport Division undertakes an array of Events and logistics including and not limited to F1, Formula E and WEC. This niche team acts as a concierge service for all teams and suppliers logistics requirements from event to event and constraint replenishment acting as a permanent bridge from Tracks to their HQ’s. This can be from a full team, full charter flights down to nuts and bolts or batteries for a failed TV camera.

As a Project Co-Ordinator you will be part of a team responsible for the work flow and administration directly interfacing with clients and operations to ensure expectation and commitments are met timely.

• Fully understand the workflow and processes.
• Inform the operational team of customer requirements to ensure transport bookings created and confirmed to ensure the timely pickup or delivery of shipments within the Projects requested time frame with UK and Overseas Agents
• Look for cost savings and report to management at the end of each period.
• Ensure timely updates are provided to customers in agreed format i.e emails, whatsapp and SMS
• Prepares, controls and distributes all required documents, and were necessary uploading into system.
• Checks responses from counterparts and overseas offices, validation of required documents.
• Follows-up shipment status
• Is responsible for identifying performance issues of suppliers and proposes solutions to improve/correct performance – record/report to Team Lead any slippage in performance or Compliance infringements.
• Engage and work with Operations & Transport Team to identify performance issues related to suppliers and proposes solutions for improvement/ or correction of performance – record/report to Team Lead any instances of performance slippage in performance or Compliance infringements.
• Collaborates closely with others within the Motorsports Function to ensure smooth handling of shipments and continuous updates.
• Collaborate with the Accounts Team to ensure timely billing of files at the end of each event.
• Managing the project schedules to ensure timely operational and compliance processes.
• Minimize any potential losses – understand impact
• Collaborates with the Operational and Trackside team to ensure each event has smooth customer-related process flow.
• Ensures that all internal enquiries are responded promptly and professionally
• Escalates issues to Team Lead if required.
• Any other additional duties that may be deemed within your capability.
• Ensures that all interactions are compliant with DPDHL Code of Conduct and other compliance requirements e.g. anti-corruption
• Contribute to the First Choice continuous improvement program

• Minimum three years Operations experience with an excellent knowledge of Operations processes and systems.
• Experience within events logistics preferable
• A proven ability to identify and meet customer needs in a professional and friendly manner.
• Good written and spoken English and excellent telephone and must have good knowledge of Microsoft/Word etc .
• Excellent interpersonal skills
• Able to prioritise and perform under pressure
• Self-directed working style
• Good commercial attitude.
• To communicate effectively with overseas stations
• Commercial awareness.
• Clear and concise communication skills (written and spoken)
• Processes Management

• A competitive salary
• Generous holiday entitlement
• Eligibility to participate in the Employee Incentive Bonus Scheme
• Pension scheme which includes life assurance
• Access to professional employee assistance and wellbeing programme
• A competitive package of voluntary benefits including retail, entertainment, gym membership, cycle to work scheme, contribution to eye care costs, and many more discounts
• Training and Development opportunities with a strong focus on internal promotion

37.5 hours per week
Please note travel may be required.

Motorsport Project Planning Manager

If you would like to be considered for this position, then please apply using the jobs board with a copy of your CV outlining your experience to date and suitability for the role.