Regional Administration Manager - Epsom Downs Racecourse

Levy UK; Epsom; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading hospitality provider in Epsom is seeking a Regional Administration Manager to oversee administrative operations at Epsom Downs Racecourse. The role involves managing correspondence, producing reports, and ensuring compliance with health and safety standards. Ideal candidates have strong team management experience, excellent communication skills, and a proactive approach to process improvement. The position offers a competitive salary, healthcare benefits, and opportunities for career development.

Benefits

Healthcare and wellbeing support

23 days' annual leave plus bank holidays

Meals on duty

Pension scheme

Professional subscriptions

Qualifications

• Proven experience in managing teams of administrators.
• Excellent verbal communication to liaise with visitors.
• Strong administrative background required.
• Knowledge of Microsoft Office applications essential.
• Ability to maintain confidentiality and integrity.

Responsibilities

• Oversee administrative operations across the region.
• Maintain accurate records and manage correspondence.
• Produce reports and ensure compliance with policies.
• Identify opportunities for process improvement.
• Foster a collaborative work environment.

Skills

Team management experience

Verbal communication skills

Administrative roles experience

Knowledge of Word, Excel, and PowerPoint

Integrity and confidentiality

Literacy skills

Planning and organization

Telephone manner

Ability to work in a team

Leadership experience

Basic financial acumen

Self-motivated

Job description

Regional Administration Manager - Epsom Downs Racecourse | Full-Time / Permanent

£38,000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.

We're looking for a dedicated Regional Administration Manager to join the team at Epsom Downs Racecourse as part of Jockey Club Catering, a partnership between the leading commercial group in British horse racing – The Jockey Club – and Compass Group UK & Ireland.

We are Levy

Levy is about elevating experiences. We are a leading global hospitality partner, designing and delivering unforgettable guest moments that prioritise people and the planet.

Trusted by some of the world’s most iconic stadiums, entertainment venues, and major events – including Wimbledon, Twickenham, Tottenham Hotspur Stadium, Edgbaston, the SEC and ExCeL London – we bring experiences to life with passion and precision.

Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities.

We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations.

Regional Administration Manager - The Role

You will oversee administrative operations across the region, maintaining accurate records, managing correspondence, producing reports and ensuring compliance with company policies and health and safety standards. The manager will proactively identify opportunities for process improvement, operational efficiency and service enhancement, supporting continuous improvement and innovation. With a hands‑on, can‑do attitude, they will foster a collaborative work environment, promote company values and ensure consistent excellence in administrative support.

What we're looking for

• Proven experience of managing efficient teams of administrators in a similar environment
• Good verbal communication skills in order to be able to liaise with a wide range of visitors to your work area
• Previous experience in administrative roles
• Excellent working knowledge of Word, Excel and PowerPoint
• Integrity and the ability to maintain a high level of confidentiality
• High standard of literacy skills
• Proven track record in planning, organisation and time management
• Excellent telephone manner
• Ability to work as a team
• Can Do attitude
• Experience of leading and managing a small team of people
• Basic financial acumen
• Self‑motivated and ability to adapt to a changing environment

What you'll get in return

• Competitive salary with bonus and full company benefits
• 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme
• Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)
• Mental health support: 24/7 Employee Assistance Programme
• Family benefits
  • 2 days additional leave after returning from maternity leave
  • Day off for your baby’s first birthday
  • Enhanced family leave
• Perks & discounts
  • Shopping, entertainment and travel discounts
  • 20% off Nuffield Health and 10% off PureGym memberships
• Financial wellbeing
  • Pension scheme
  • Life Assurance
  • Preferred rates on salary finance products
• Development opportunities
  • Professional subscriptions
  • Ongoing training and structured career pathways
• Meals on duty included

Why Join Us?

Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality.

We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation and excellence.

We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.

Together, we create unforgettable experiences – and shape the future of hospitality.